Senior Client Development Account Manager

Senior Client Development Account Manager 

Hobsons is a trailblazing education, technology, and recruitment services company headquartered in London, with eight offices worldwide. We offer all of the benefits of a multinational corporation with the values and spirit of an entrepreneurial company.

 

We are currently seeking a talented, organized, and motivated Senior Account Manager to join our team.  This position is located in our Fairfax, Virginia office.

 

Senior Client Development Account Manager

Account Managers are the primary point of contact for education clients. The Account Manager is responsible for the ongoing client relationship, beginning with the implementation of a purchased product. The Account Manager must focus on providing outstanding customer service while keeping an eye on increasing the long-term value from that client.

 

Essential Functions/Responsibilities:

·  Supervise, train, and mentor a staff of two to three Account Managers

·  Gathering business requirements from new clients

·  Coordinating with technical teams to set up products

·  Conducting client trainings

·  Visiting clients on site

·  Conducting demonstrations of new products and identifying new business opportunities with existing clients

 

Minimum Qualifications:

·  Bachelor’s degree required

·  Minimum of 5 plus years’ customer service experience

·  Previous management experience

·  Polished presentation skills

·  Knowledge of the higher education market and/or the software industry a plus

·  Familiarity with the Internet and use of business technologies

 

Personal Characteristics:

·  Excellent interpersonal and communications skills

·  Strong organizational and presentation skills

·  Ability to quickly learn new technologies

·  Motivation, drive to succeed

 

We are a hard working, fun-loving office, and we’re looking for the right fit—someone with great communication skills and a solid work ethic who picks up quickly on new technologies.

 

Hobsons offers a competitive base salary and performance based compensation plan, along with an excellent benefits package including:

 

· Health Insurance

· Life and Disability Insurance

· Dental Plan

· 401K Plan

· Section 125/Flexible Spending Accounts

· Generous Holiday and Vacation Schedule

 

Please submit résumés to:

Hobsons – Attention Human Resources

50 E-Business Way, Suite 300

Cincinnati, OH 45241

Fax: 513-891-6222

E-mail: Human_Resources@hobsons-us.com

 

To learn more about Hobsons, please visit our corporate Web site at www.hobsons.com - online recruitment brochure available.

 

Product-related sites:

www.CollegeView.com

www.USeduguides.com

www.emt.hobsons.com

 

 

EOE. We recognize and appreciate the benefits of diversity in the workplace. People who share this belief or reflect a diverse background are encouraged to apply.