Senior Performance Engineer

About Akamai If you use the Internet for anything – to check sports scores, book a hotel, track an order, or watch a movie trailer online – you've probably used Akamai's services without even knowing it. Akamai is the leader in powering rich media, dynamic transactions, and enterprise applications online. An S&P 500 and NASDAQ 100 company, Akamai has transformed the Internet into a more viable place to inform, entertain, interact, and collaborate for more than 2,000 enterprises. Akamai - Powering a Better Internet. Service Performance is the Akamai group with end-to-end responsibility for ensuring our services are performing well. A well-performing service, in addition to being fast and available, also needs to be robust and well-operated. This includes: * Gathering and analyzing data to root out errors, discern trends, and diagnose complex customer-facing issues (pre- and post-sale) * Responding to incidents, but more importantly preventing incidents through pro-active analysis and monitoring * Using quality metrics, reviewed with executives, to shine a light on areas of improvement for the whole company. Our Service Performance Teams are elite groups of highly skilled and motivated people who debug, measure, analyze, and improve our systems. They are generalists with deep technical understanding, both of software and the Internet, who enjoy taking a holistic view of complex systems. Service Performance Team members need to have very strong communication skills to enable them to work across all areas of the company (especially engineering, operations, networking, and technical services). Summary of Responsibilities: * Use home-grown and commercial tools to measure, analyze, and characterize performance, robustness, and scalability of large distributed systems * Debug complex service issues: service incidents, complex customer setups, field trials, performance issues, and availability issues * Enable specific capabilities to our operational networks that are outside the capabilities of our Operations group * Work across all technical areas in the company to enable innovative new solutions that span multiple technologies and services, often to meet specific customer needs Technical * Measurement and data analysis (statistical) experience * Depth in networking principles and implementation, including TCP/IP, UDP, DNS, HTTP, and SSL protocols * Experience with Streaming protocols, both design and implementation, a plus * Thorough understanding of distributed systems * Experience with principles of software development and design Personal * Excellent written and verbal communication skills * Interest in working in a dynamic and fast paced environment * BS in Computer Science or equivalent, MS or PhD preferred Contact us! If you're excited by Akamai and all that we can offer you, please apply to the link below. Akamai Technologies is an Affirmative Action, Equal Opportunity employer (M/F/D/V) that values the strength that diversity brings to the workplace. If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=516284-3-733 Company: Akamai Technologies, Inc.Location: US-CA-Silicon Valley/PeninsulaJob Category: IT/Software DevelopmentCareer Level: Experienced (Non-Manager) Company: Akamai Technologies, Inc.Reference Code: 2413