Senior Systems Engineer

Senior Systems Engineer

 

DESCRIPTION

Allscripts is the leading US provider of clinical software, connectivity and information solutions that physicians and other healthcare professionals use to improve patient care. Across the country, more than 30,000 physicians in some 3,500 health organizations ranging from solo doctor’s offices to acute care hospitals use Allscripts solutions to deliver improved care at lower cost.  Our easy-to-use, interoperable solutions - including electronic health records, practice management, electronic prescribing, document imaging and medication dispensing – simplify medicine, making physicians and other healthcare professionals more efficient, effective and more accurate while providing patient care.

 

As an Allscripts team member, you would have the opportunity to be part of a winning team making positive changes happen for physicians, their patients, and our healthcare system.

 

We currently have an immediate opening for a Senior Systems Engineer to be based out our location in Libertyville, IL.

 

The qualified candidate will be responsible for responsible for the design, implementation, capacity planning, and optimization of Allscripts server and storage infrastructure, and will apply expert knowledge and skills to deliver secure, fault tolerant, scalable, and flexible environments for Allscripts operations and hosted services. Contributes to Allscripts server and storage technology strategies, and participates in product evaluation and selection.

 

Day to day, this position will:Maintain documentation for Allscripts server infrastructure. Assist application development teams with projects as necessary. Create tools to automate processes and procedures. Ensure proper patch levels on server hardware and software. Monitor servers for failures and performance problems. Perform capacity planning for future infrastructure needs. Participate in business continuity planning for infrastructure. Research, evaluate, test, pilot, implement and support new solutions that enable business processes. Monitor and perform follow-up on compliance violations, and develop policies, practices, and guidelines for server infrastructure. Support, install, maintain, and troubleshoot servers and related software for all branch offices. Work with vendors to troubleshoot and repair outages. Participate in 24x7 on-call support rotations. Coordinate with Employee Help Desk to communicate status and respond to questions. Additional responsibilities as assigned. Allscripts customers, employees, and business partners directly depend on the contribution of the person in this role. 

QUALIFICATIONS Bachelor’s degree in computer science or related field or equivalent experience required. Advanced knowledge of Microsoft Windows infrastructure including Windows Server 2000/2003, Active Directory, group policy, Microsoft back office software, and best practices. Advanced knowledge of Exchange Server 2003/2007, Internet Information Server (IIS), and Office Communications Server 2007 strongly preferred. Working knowledge of VMware ESX Server, VirtualCenter, and SAN technology. Advanced knowledge of TCP/IP protocol suite. Advanced knowledge of storage area networks (SAN) and best practices. Experience with EMC CLARiiON, Centera, Avamar, and Recoverpoint strongly preferred. Advanced knowledge and experience implementing server applications in firewall/DMZ environments, and related best practices. Able to script/automate functions with VBscript or Perl. Experience with ASP, .NET, or SQL programming preferred. Able to exercise good judgment when troubleshooting server and storage related problems. Able to communicate effectively with customers, vendors, and employees at all levels. Maintains calm and focus during emergency situations.