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 Software Support and Consulting

Details
Country: USA
Location: Texas-Austin Austin, TX 78731
Total applied: 9
Salary/Wage:Dependent on qualifications
Job Category:Customer Support/Client Care
Education Level:Bachelor's Degree
Location:Austin, TX 78731
Status:Full Time, Employee
Occupations:Technical Customer Service
Career Level:Experienced (Non-Manager)
Software Support and Consulting

TRC Consultants is seeking a candidate for a technical software support position.  Support will be for TRC’s software products and based in Austin, Texas.  Responsibilities for this position include:

 

- Interfacing with clients by phone, e-mail and in person to support software. 

- Trouble shoot software installation issues

- Software bug identification and tracking 

- Support design of engineering/economics modeling within the software

- Tracking and identifying support intensive issues

- Proposing software solutions for support intensive issues

- Minimal travel required

- Travel and consulting opportunities exist with increased proficiency.

 

Strong candidates will exhibit the following characteristics:

 

- A bachelor's degree in communication, economics, finance, engineering, mathematics or similar.

- A comfortable understanding of mathematics (algebra, geometry, and basic calculus)

- Strong verbal communication skills

- Strong written communication skills

- Strong organizational skills

- Strong working knowledge of Microsoft Office and Excel

- Experience or familiarity with Crystal report, Access, is desired.

- A working knowledge of databases.  Experience with SQL databases would be a benefit but is not required.

- Experience or familiarity with discounted cash flow analysis (DCF) and/or petroleum engineer/economics is desired but not required.

- Aries, OGRE, Peep or other petroleum economics/engineering experience would be a benefit but not required.   

 

Candidates will begin in a software support position to learn our software and theory.  A successful candidate may advance into a consulting position.

 

Please send a resume and cover letter to hire@phdwin.com

 

TRC Consultants is a software company in the oil & gas industry.  Our software is designed to model oil/gas production and the economic results of that production.  TRC offers paid health insurance, a profit shareing program and a matching SIMPLE IRA. 

 



For more information about our company and our products go to  http://www.phdwin.com

- Apply for Software Support and Consulting

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