Solution Consultant (Service Provider)

Solution Consultant (Pre-Sales) - Service Provider (Central)
Location: Prefer Dallas, TX

 

InfoVista is a world-leading provider of Service-Centric Performance Management software solutions. InfoVista designs, develops and markets technologically advanced software which monitors, analyses and reports on the performance and quality of service of information technology (IT) infrastructure, including networks, servers and applications.

 

InfoVista is looking for a highly motivated Consultant to strengthen the Solution Consulting Team. Reporting to the Americas Pre-Sales Director, the solution consultant will support the sales function in a client-facing role by understanding customer objectives and translating them into InfoVista project delivering proven customer value (e.g., optimized solution, consulting and training).


Responsibilities and Duties

· Working with Account Managers, the Solution Consultant will analyze customer requirements for designing tailored performance management and service quality management solutions.

· Owns the technical validation phase of the sales cycle and being accountable for the delivery of the designed solution.

· Understand business value and build ROI analysis as appropriate.

· Responding to solution and technical sections of RFIs and RFPs.

· Creating and delivering demonstrations, presentations and/or proof of concepts of the proposed solution.

· Act as Technical Account Manager on a shortlist of critical clients

· Knowledge transfer to Business and Technology partners

 

In addition, the Solution Consultant will convey customer product feedback to company’s product management and R&D team.

 

Education:

 

A relevant Bachelors degree (Masters/PhD preferred)

 

Work Experience

 

A minimum of 6 years experience in the IT or Telecom industry is mandatory. Candidate should have working experience within a professional software company. A candidate needs a broad understanding of technology concerns with considerable experience in the following areas:

· OSS

· Performance Assurance

· IP-VPN

· Metro Ethernet

· VoIP / IPT

· Servers Management / Datacenter

 

Specific Skills and Certifications

 

- Candidates should be comfortable in translating clients' business requirements into detailed proposals, presenting to both technical and non-technical managers, plus defining and agreeing final solutions.

- Ability to lead Sales in identifying appropriate InfoVista solution. Ability to lead consultants and act as a project manager while implementing pilots.

- Ability to work closely with various branches of the InfoVista organization (Sales, Consultants, Product Managers, Marketing, R&D )

- Strong ability to communicate and present complex technology solutions to customer’s project managers, marketing and operation teams.

- Exposure to both Windows, Unix platforms and Oracle.

- Fluent, both in written and spoken English.

- Technical certification across range of InfoVista products would be appreciated but not mandatory.

 

Work Environment

· Must be willing to travel (extensive at times)

· Ability to operate in a performance-oriented environment

· Team player

InfoVista Benefits

InfoVista offers a competitive salary and an attractive benefits package that includes company-paid medical, dental, prescription and vision coverage, and a matching 401(k) program. Other benefits include: life insurance, long-term and short-term disability insurance, flexible spending accounts and generous paid time off!

 Interested candidates should submit resume and salary requirements via email to jobs@infovista.com

 

InfoVista is an Equal Opportunity Employer.