Teaching Services Project Manager

CompanyESRI is the world leader in GIS software development with more than 35 years of carefully managed growth. We develop and support innovative tools for visualizing, analyzing, and managing geographic data on the desktop, across the enterprise, in the field, and on the Web. ESRI software is used in more than 300,000 organizations worldwide including each of the 200 largest cities in the United States, most national governments, more than two-thirds of Fortune 500 companies, 60 worldwide health ministries, and more than 7,000 colleges and universities. We employ 4,000 people worldwide, 1,700 of whom are based at our Redlands headquarters, a community ideally located in Southern California. Our mission is to improve our world through delivering GIS software and solutions that enable better decision making. We offer exceptional benefits, competitive salaries, 401k and profit sharing programs, paid holidays, scholarships, tuition assistance, a Cafe complete with Starbucks coffee bar, an onsite fitness center, and much more. Our work is dynamic, interesting, and challenging. Learn more about ESRI and apply online at www.esri.com/careers Utilize your attention to detail and strong communication skills to manage the development and implementation of Education Delivery Support projects. This is a challenging opportunity to implement process improvements for greater efficiencies. DepartmentEducational Services - Teaching ServicesResponsibilitiesWork cooperatively with Teaching Services, Customer Service, and Information Services staff to develop and implement process improvements, workflow, and other strategic initiatives Gather information from project sponsors and stakeholders to determine scope, specifications, and needsWork independently and with team managers to devise implementation strategies to execute according to approved goals and objectives Gather and document issues with internal customers and communicate with Information Services and SAP developers to help resolve themConduct cost benefit analyses, recommend solutions, and anticipate and overcome obstacles dealing with cross system and technology issues Drive cross functional integration between SAP, Legacy processes, and other systemsWrite proposals; develop project plans, task lists, goals, and timetables that meet product and project objectives and priorities Write analysis reports and create documentation about technology usage and process Train clients in new technology and/or tool usageRequirementsB.A./B.S. in an applicable fieldTwo years of project management experience or equivalentStrong verbal and written communication skillsStrong attention to detail and problem-solving skillsKnowledge of Microsoft Office applications (Word, Excel) and SAP R/3 and a demonstrated ability to quickly learn new technologiesAn understanding of project management methodology and project lifecycle processesAbility to work on multiple projects simultaneouslyAbility to work well as part of a team and organize team members to accomplish project goalsRecommended QualificationsAt least one year of experience managing projects from inception to completion including defining problems, collecting data, establishing facts, and drawing valid conclusionsMinimum of one year of experience managing staff; ability to create and nurture a team-building environmentProficiency in Microsoft ProjectProject management trainingProject Management Professional (PMP) certification (completed or commencing)