Technical Customer Service Supervisor - Great Tempe Company

40,000.00 - 50,000.00 USD /year Status: Full Time, Employee Job Category: IT/Software Development Relevant Work Experience: 2+ to 5 Years Career Level: Manager (Manager/Supervisor of Staff) Education Level: Bachelor's Degree Email: Apply by Email Reference Code: BRR115695mdp4 Technical Customer Service Supervisor - Great Tempe Company Need a professional TECHNICAL Customer Service Supervisor to manage a group of approximately 20 customer service representatives.  Need a very strong customer service background and supervisory experience to include hiring, motivating, recognizing, rewarding, coaching, counseling, training, and problem solving.  Additionally, this position will interface heavily with the IT department and be responsible for creating technical reports to present to executives.  Must have strong database knowledge and compiles excel spreadsheet creation experience.Prefer at least 3 years similar/same work experience.  Will work closely with client to ensure customer satisfaction; will be the primary point of contact for large corporate clients.  Will schedule work flow and personnel.  Need excellent supervisory as well as technical and computer skills and 'crisis management' skills.  B.S. Degree preferred and flexibility on work hours will be necessary--standard work hours are 8-5, however Supervisors share additional early/late hours (6:00 am - 6:00 pm).To apply for this position, or for more information onthis job listing, please contact Brenda Randazzo. Phone: 480.948.1777Fax: 480.948.2335Email: brenda.randazzo@genp.com  * Please provide the Reference Code of this posting when calling or faxing your resume for this position.  ABOUT US General Employment/Triad Personnel is an established placement and contract services firm specializing in Information Systems, Engineering and Accounting.  We provide recruitment and staffing services nationwide to our client employers and candidates.  General Employment/Triad Personnel has over 20 years local experience in the staffing  industry and a team of experience recruiters to fill the most critical employment requirements.   Keywords:  IT, Information, Data, UNIX, LINUX, database, key, VB.Net, .Net, VB, PHP, java, dreamweaver, Photoshop, illustrator, Oracle, pl/sql, SQL, AIX, PMP, Crystal Reports, PERL, Desktop Support, Developer, Software Engineer, Database Administrator, Microsoft FrontPage, Roxio, WinFAX, Adobe, Peachtree, Visio, Flash, FTP, Cisco, HTML, ASP, Delphi, Adobe GoLive, Director MX, 3dStudio Max, Maya 7, ActionScript, MXML, Microsoft Exchange server, FLEX 1.5, coldFusion 6.1, Macromedia CFML, MS.Net, C#, C++, C, System Architecture, Health Information system, CERNER, Visual Studio, PageMaker, VOIP, MS Exchange, Harvard Graphics, Sitescope, NAGIOS, LAN, WAN, NOC, SOC, Network Operations Manager, Project Manager, Project Coordinator, JMP, SAS, DOS, HP Server, SQL Server, redhat, mysql, Pear, SOAP, Solaris, Algorithms, Pseudo coding, software, hardware, engineer, architect  Send this Job to a Friend View all General Employment Career Opportunities