Technical Support Specialist - Good Salary and Bonus

Are you looking for a challenging work environment where your contributions are immediately recognized and rewarded? Would you like to grow with a company?

Good salary and annual bonus!!

SyTech, Inc., located in Franklin, MA, is the leading provider of automated reporting and data analysis for production and management. Our products are used in industry and interface to the leading HMI/SCADA systems, data historians and relational databases.

We are GROWING and thus seeking a technical support specialist. The successful applicant will be involved in the implementation of reporting software used in industry, both at the plant floor level and in the enterprise.

The individual will be required to:

-Provide comprehensive technical support directly to customers

-Deliver product training to technical audiences in person and over the internet

-Participate in training course material design and software development

-Assist in trade shows

 

Familiarity with HMI/SCADA software used in manufacturing e.g., iFIX, DeltaV or InTouch is desirable. Advanced knowledge of Microsoft Office is required.

 

The position is well suited to an individual that has:

-Bachelors degree in Computer Science or related field

-Programming experience in Visual Basic and .net

-1 to 2 years of experience in technical support

-The willingness to roll up his/her sleeves in a small company