WAN Engineer

SkillSoft Corporation is a leading provider of e-learning and performance support solutions for global enterprises, government, education and small to medium-size businesses.

SkillSoft enables business organizations to maximize business performance through a combination of comprehensive e-learning content, online information resources, and flexible learning technologies and support services.

SkillSoft offers a highly competitive compensation plan (e.g. base salary, commissions, and bonuses) to the successful candidate. We provide medical, dental, vision, flexible spending accounts, EAP, short and long term disability and life insurance. Other benefits include 401k plan with match, ESPP, tuition reimbursement, vacation time and paid holidays.

Position Overview - WAN Engineer:

 

Plan, design, develop, troubleshoot and implements network hardware, software, and system solutions across multiple platforms and architectures to support Corporate (Global) Infrastructure requirements.


Install, maintain, optimize, and monitor network equipment for WAN/LAN Infrastructure. This includes firewalls, routers, and switches along with the associated Operating Systems & Applications.

 

Perform preventative maintenance procedures to ensure equipment has latest releases, patches, and/or fixes applied. Review and troubleshoot installation of hardware and implementation of layered software solutions and products to insure that they meet the company requirements. 

 

Assess bandwidth requirements to ensure network capacity and processing speed.

Responsibilities will include reviewing new functionality, integration requests and ensuring the implementation adheres to Corporate Policies & Procedures. Make recommendations to Management team to improve Policies & Procedures proactively.

 

Job Responsibilities:

 

• Sarbanes-Oxley compliance  - daily log review and documentation maintenance
• 3rd Party VPN Tunnel configuration and management
• Maintenance of production infrastructure environments
• Network monitoring and notification
• On-call 24x7 rotation schedule (includes cell & pager)
• Bandwidth requirements and performance optimization
• Infrastructure redundancy, fail-over, security, and disaster recovery
• Network access involving DHCP, DNS and WINS
• Assist in developing Network Infrastructure Policy & Procedures
• Troubleshoot and resolve Network Infrastructure and routing issues

 

Skills Required:

 

The ideal candidate will have 3-5 years technical experience with the following technologies:

 

• WAN/LAN experience with Ethernet, MPLS, frame, VPN and ATM technologies.
• Cisco switches, routers and Firewalls
• CheckPoint & Nokia Firewall and appliances
• Strong NT, Domain/Security experience
• W2K, SNA, DHCP, WINS, DNS, IIS, and Replication Services, & VPN technologies

• Must be fluent with MS 2K3, 2K and XP operating systems

Additional Skills and Experience:

 

• Supervisory experience
• Ability to multitask
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to maintain customer service orientation with internal/external clients
• Advanced networking skills including thorough understanding of TCP/IP networks, subnetting and VPN’s
• Troubleshoot, analyze, resolve and document problems

 

Education:


Post secondary education in IT or an equivalent combination of training and experience
CCNP certification and CCSA or CCSE certification preferred