Web Support Consultant*College Station

Reynolds and Reynolds is the industry leader of automobile dealership IT solutions.  Our powerful systems run software designed by our programming department exclusively for the business side of automobile dealerships.  We are currently seeking applicants for an exciting Web Support Consultant position!

Requirements:Bachelor’s degree preferredAbility to work with computers, however, no prior experience is necessaryGood problem solving skillsGood communication skillsDesire to work with customers over the phoneAble to learn quickly, retain learned material, and work well under pressureDesire to work in a team environment

As a Web Support Consultant, you will be responsible for answering phone calls and assisting customers with software-related issues.  You will also be responsible for fully documenting and troubleshooting customer issues and providing timely answers along with follow-up.  You will act as a liaison for customers in dealing with other departments and assisting with quality assurance testing of software.  Other responsibilities will include participation in other assigned projects.

 

Our benefits package includes: *Comprehensive classroom training, *Paid Medical, Dental, Vision & Life insurance, *401(k) matching, *Referral bonuses, *Intramural sports leagues and *On-site fitness and dining room facilities.



Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.  In order for us to process your resume, you must include Monster65 in the subject line of your email or fax.