salesforce.com: Custom Application Instructor

Location: US-CA-San Francisco Status: Full Time, Employee Job Category: Education/Training Education Level: Bachelor's Degree Description: Salesforce.com has rapidly evolved from a startup founded by four people in a cramped San Francisco apartment in 1999 to a company with more than 2,500 employees, an $800 Million Annual Revenue Run Rate and over 1,000,000 users worldwide. As a pioneer in on-demand business services, we are transforming the software industry, championing what we call the “democratization” of software—offering small companies the benefits of sophisticated business applications, a luxury previously affordable only for large enterprises. Our customers range in size from tiny companies to global multinational corporations and represent diverse industries. Top talent across the world joins salesforce.com for its “change the world” mentality; the opportunity to excel in a performance-driven, fast-paced, and competitive atmosphere; the chance to be surrounded by peers and leaders that inspire, motivate, and innovate and a corporate philosophy that incorporates community involvement into its fabric. The Custom Trainer educates and trains new and existing users on the functionality of salesforce.com's best-in-class CRM/Sales Force Automation tool. He/she ensures consistent high quality training and education of customers through lectures, demonstrations, and guidance with hands-on exercises. This position requires excellent instruction skills, excellent oral and written communication, ability to communicate product features, ability to summarize a broad amount of information into key points, general knowledge of salesforce.com products (or similar applications), fluency with advanced software applications or computer operating systems and motivational skills. This individual is responsible for adjusting curriculum based on the end user's customization of the application and business needs. The trainer will travel to various customer sites delivering onsite training programs and related courseware. Responsibilities: Deliver salesforce.com workshops to non-technical customers Assist in developing and maintaining the workshop training courses Interface with cross-functional teams to develop course specifications and gather course content Ensure the training curriculum and delivery addresses audience's job functions Demonstrated ability to learn new technologies & products Act as a Subject Matter Expert on the salesforce.com CRM application both internally as well as to customers & partnersRequired Skills/Experience: Bachelors Degree. CRM experience a plus. Ability to work effectively in a fast paced, high energy, team-oriented environment. Strong communication skills. Must have the ability to communicate technical information to both technical and non-technical audiences. Formal Presentation skills and the ability to present ideas effectively (including nonverbal communication and use of visual aids) to individuals or groups. Willingness to travel (~70%) Work well independently or on a team Take initiative to recommend process improvements and demonstrate creative thinking Manage concurrent objectives or projects effectively Demonstrate self motivation and the ability to grasp concepts quickly Display professionalism in all client and internal interactions Demonstrate sharp, analytical, problem solving, and decision making skills Operate in accordance with salesforce.com valuesEmployees at salesforce.com consider their experience as defining points in their careers. If you are ready to become a key contributor and join one of today’s hottest, market-leading companies, then send us your resume and accomplishments today. In return for your efforts, salesforce.com offers a competitive compensation package including on site yoga, healthy snacks, paid-time-off for volunteering and more. Principals only, no agencies please. At salesforce.com equal talent always means equal opportunity. Please apply online at: http://www.salesforce.com/company/careers/locations/a0800000000Ab4WAAS/a017000000BGsvcAAD.jsp