Branch Systems Operations Specialist II
Johnson Controls is a world-class employer where ingenuity and excellence are welcome. As a diversified, industrial growth company, we have achieved increased sales for 61 consecutive years. And we do everything possible to value, challenge and reward our employees. Our people enjoy working for a successful company that offers leadership development from within, a commitment to diversity and inclusion, competitive salaries and benefits – and more. At Johnson Controls, you’ll be challenged to innovate and encouraged to apply your talent and knowledge. And you will be well-rewarded for delivering results.A U.S. Fortune 70 company, Johnson Controls is a global leader in creating smart environments, and bringing ingenuity to the places where people live, work and travel. We design and produce automotive interiors that help make the driving experience more comfortable, safe and enjoyable. Products and services from Johnson Controls also enhance the comfort, safety and energy-efficiency of buildings. We also are the world’s leading supplier of batteries used in automobiles, including conventional cars and trucks, as well as hybrid-electric vehicles. Johnson Controls has been recognized consistently as one of the world’s best-managed companies. Editors at Forbes magazine recently had this to say about our company: “Johnson Controls’ growth and profitability qualify it squarely for our list of the best-managed companies in the United States.”The global Johnson Controls community includes more than 140,000 employees in 75 countries and six continents. Enabling our people to develop, succeed and excel – and ensuring their health, safety and well-being – are critically important to us. We value teamwork, integrity and diversity. And we welcome anyone who shares our commitment to ingenuity and excellence.EOE/AA Employer Under general direction, works in concert with Branch Manager, Branch Installation Manager, Project Engineers and Lead System Specialists to ensure consistent delivery of services and assure internal financial commitments. Researches and obtains information for routine and moderately complex reports, tasks and assignments. Expedites and completes the delivery of project or sales related administrative tasks to ensure customer expectations as well as internal project financial commitments are met. PRINCIPAL DUTIES: Systems Operations Support 1. Ensure integrity of our backlog (jobs reflect accurate reestimate), receivables are collectible and revenue is in line with job progress and compliance with Revenue Recognition guidelines. Assist branch manager to complete Quarterly Representation letter related to Sarbanes Oxley. 2. Proactively takes necessary actions required to expedite cost (timely subcontract invoices, material orders, timesheet entries) to assure internal financial commitments base on project schedules. 3. Assists the project owner by placing material orders, releasing orders and tracking material shipments and changes in delivery dates and creating field purchase orders. 4. Manages the updating and scheduling JCI labor, material and subcontract labor within the project Installation Information System (IIS) for the purpose of projecting planned project costs with appropriate input with LSS and assists Project Engineers with updating project status reporting 5. Using JCI tools and standards, processes subcontracts (EPA & Std) and subcontractor invoices. Organizes and maintains all subcontractor documentation (certificate of insurance, bonding, etc.). 6. Coordinates JCI invoice processes, subcontractor requirements (such as, certificates of insurance, bonding, lien waivers, etc.) and materials to meet revenue plan. 7. Generates subcontracts, safety documents and release payments to subcontractors or associated invoices with A/R invoices, through pay when paid (PWP) process, to manage branch assets effectively and to drive positive cash flow on every job. 8. In conjunction with the Branch / Region, identifies and sets up Electronic Procurement Agreements (EPA) for subcontractors or approved vendors. Tests and troubleshoots the process as necessary. 9. Completes project billing schedules in the appropriate format within specified timeframes with appropriate input from LSS and to maintain billings ahead of revenue. 10. Assists the project owner and Shared Services Center Collections in contacting and collecting overdue payments from clients as necessary. 11. Sets up project files, types meeting minutes, completes daily, weekly or monthly project related reporting forms, files, faxes or copies project documents, and performs other general administrative project support using PFM project profiles to pull standard templates. 12. Completes requests for information, processes Commercial Cost of Quality claim forms, transmittal letters, customer warm-up letters, project organizational charts, certified payroll, owner directed insurance, etc. 13. Coordinates internal / external project or client related meetings. 14. Manages incoming / outgoing project related mail, contract documents, submittals and design documents as necessary. 15. Researches and reconciles contract mischarges. Performs project cost transfers (CTS) as required for the project owner. 16. Manages the Contract Closeout process to ensure the timely closure of projects. Coordinates the Installation Transfer, Warranty letter and Customer Contact / Survey process as required, ensures all financial commitments have been met. Sales Support 17. Assists new agents with SMIS set-up and schedule training, as necessary. 18. Continue SMIS support for agents as determined by branch. 19. Assists branch managers with the securing and booking process on the by: following up on approval status to insure timely booking, securing contract documents with approved T & C’s, securing required signatures, and distributing and following up on documents for Pre-entered & Letters of Intent. 20. Assists Sales and the project owner in completing Change Order Proposals and booking the related Change Orders and revisions within CBS and CMS (printing required documentation from Yorkworks). General Support 21. Provide coaching/training to S0S I position as required. 22. Assists Branch Manager by researching Branch budget variations and following up on corrective plans. 23. May perform day-to-day Branch financial transactions. 24. Maintains and tracks Branch assets as required. 25. Performs other duties as required to support the Field Administrative processes within the Branch. 26. Supports and backs up other Operations Specialists and other Branch / Regional financial / administrative personnel as required. Associates degree preferred, high school diploma or equivalent required, plus five years of related work experience, preferably within a financial/accounting, contracting / sales, construction or technical work environment. Must have general accounting experience. Supervisory experience desired. Proficient computer skills within the following applications: Advanced Microsoft Word, Excel, ACCESS, Desktop Publishing and Internet business application usage. Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence. Ability to prioritize work activities based upon financial impact to desired business goals. Experience and / or basic project accounting or costing principals is desired.
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