Controls Technician

Johnson Controls is a world-class employer where ingenuity and excellence are welcome. As a diversified, industrial growth company, we have achieved increased sales for 61 consecutive years. And we do everything possible to value, challenge and reward our employees. Our people enjoy working for a successful company that offers leadership development from within, a commitment to diversity and inclusion, competitive salaries and benefits – and more. At Johnson Controls, you’ll be challenged to innovate and encouraged to apply your talent and knowledge. And you will be well-rewarded for delivering results.A U.S. Fortune 70 company, Johnson Controls is a global leader in creating smart environments, and bringing ingenuity to the places where people live, work and travel. We design and produce automotive interiors that help make the driving experience more comfortable, safe and enjoyable. Products and services from Johnson Controls also enhance the comfort, safety and energy-efficiency of buildings. We also are the world’s leading supplier of batteries used in automobiles, including conventional cars and trucks, as well as hybrid-electric vehicles. Johnson Controls has been recognized consistently as one of the world’s best-managed companies. Editors at Forbes magazine recently had this to say about our company: “Johnson Controls’ growth and profitability qualify it squarely for our list of the best-managed companies in the United States.”The global Johnson Controls community includes more than 140,000 employees in 75 countries and six continents. Enabling our people to develop, succeed and excel – and ensuring their health, safety and well-being – are critically important to us. We value teamwork, integrity and diversity. And we welcome anyone who shares our commitment to ingenuity and excellence.EOE/AA EmployerUnder general supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems).  Responsible for high levels of customer satisfaction through direct, on site, customer interface. Mentors mechanical technicians on building automation activities. Properly completes required project and service documentation. PRINCIPAL DUTIES: Diagnoses and repairs complex electronic control system malfunction’s requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software. Provides sketches of field changes and discrepancies for engineering corrections and drawings.  Communicates with customer upon arrival and before leaving the work site.  Ensures high levels of customer satisfaction.  Meets regularly with customer to become familiar with operating problems.  Keeps customer informed on the nature of service provided outstanding issues and recommends system enhancements, upgrades, and or repairs.  Promotes the sale of add-on work. Manages assigned work to meet professional execution, of time and customer satisfaction.  Reports problems or changes to management immediately.  Interfaces with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Adheres to all Johnson Controls and customer safety standards. Provides safety awareness on work sites. May provide training to customers on electronic control systems operations. Delivers manuals and documentation to the customer for training needs as required. Mentors and trains mechanical workforce on building automation systems.  Provides support to the mechanical staff on non-complex, non-critical equipment. Compiles job documentation, such as certificate of completion, customer training forms, training certificates and punch lists. Conducts extensive self study (reading, research and practice) to improve and maintain technical proficiency in company's product lines.  Completes certifications as required by the company.ADDITIONAL DUTIES: Other duties related to the commissioning and servicing of building controls and facilities management systems as assigned.Vocational School four year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience or five years experience in servicing electronic and/or mechanical systems in the HVAC industry. Generally required knowledge includes HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques.  Effective interpersonal skills to properly represent Johnson Controls to customers and other outside contacts in an ethical and professional manner.  Ability to explain technical information to technical and  non-technical people.  Leadership skills to support the activities of Mechanics working on non-complex, non-critical Building Automation equipment on a job site.  PC experience required and the ability to program HVAC related software.