Field Service Technician

Field Service Technician

 

Major Responsibilities

Provide effective maintenance, warranty and repair services on designated product lines.

Complete service and repair tasks ranging from the basic to complex, including but not limited to:

Hydraulic, mechanical and electrical troubleshooting and diagnostics

Replacing electrical, mechanical and hydraulic components

Evaluating repairs and damage

Rebuilding and remounting equipment

Performing diagnostics and structural repairs on critical components

Perform all tasks consistent with MSHA safety practices and procedures.

Keep skills and knowledge base current to effectively service and repair new and used machinery and implement new service and repair techniques.

Practice clear, consistent, and concise communication with customers, fellow associates and supervisors.

Maintain accurate records of all service and repair work.

 

Minimum Qualifications

High School Diploma (or GED).

There is initial and on-going training, but a background in the servicing of related heavy equipment is required; Knowledge in the repair of crushers, screens, conveyors, material washing equipment, diesel engines and general construction equipment is preferred

Ability to work with minimal supervision, often independently

Physical effort is required to move objects that may weigh up to 75 pounds. Frequent stooping, bending squatting and kneeling are required to service and repair equipment

Must provide own tools. Specialty tools will be provided

Overtime and shift work may be required

Must be able to work hourly schedules that are not uniform day-to-day

Must be willing to travel, extensively at times, to meet customer needs.