Installation Coordinator - Indianapolis area

JOB TITLE: Installation Coordinator DEPARTMENT: Installation REPORTS TO: Installation Manager POSITION SCOPE The Installation Coordinator works with the Installation Manager to ensure the branch is supported by a professional, well trained team of installation associates as well as an adequate number of compliant sub-contractors, to deliver excellent customer service in the product category assigned.ESSENTIAL DUTIES AND RESPONSIBILITIES Analyzes business results using the required reports Develops and executes action plans for improvement Routes/dispatches assigned product installs daily Visits the first jobs of several new installers Visits job sites of all customer opportunities not resolvable by a phone call Creates and exhibits a sense of ownership Creates and supports a safe work environment Conducts other duties as requested by senior management Demonstrates a sense of urgency and decisiveness as appropriate Supports the branch management team by handling customer opportunities as needed Ensures customer satisfaction Trains associates to provide excellent customer service Manages and holds sub-contractors accountable to Empire Today LLC standards KNOWLEDGE, SKILLS AND ABILITIES In-depth knowledge of assigned product mix Working knowledge of permit and licensing requirements for markets being supported Specific knowledge of local competitors and the industry Ability to work as a team with support departments outside of the branch Experience successfully managing an organization of associates Excellent training skills Education: High School or equivalent Computer Knowledge Requirements: MS Word and Excel required.Our employees enjoy a casual, yet results-oriented environment where we value creativity, teamwork and innovation. To take your first step toward joining our winning team, please CLICK HERE.