Service Coordinator

Contact Email: pschechinger@tycoint.com Status: Full Time, Employee Job Category: Administrative/Clerical Experience: 2+ to 5 Years       Job Description   Job Description: SimplexGrinell is a global leader in the design, manufacture, installation and service of a comprehensive array of networked and integrated fire alarm and suppression, security, and communications systems. Our continued success and growth has produced a need for an Administrative Assistant for the Service Department in our Omaha, NE location.Duties include: validate and perform invoicing transactions for service and/or inspection calls in ACE daily Receive, enter check AR and schedule customer phone requests for service in ACE system. Professionally  field customer complaints & assist with dispute resolution, involving supervisor when necessary.Requirements: 3 years experience in customer service / dispatching.  Proficient with computers, Windows applications (oracle experience a plus).  Detail oriented: effective communicator with all levels of customers, staff and management.  Must have excellent written and oral communication skills.  Must have exceptional organizational skills, willing to learn and be deadline-oriented.     Send this Job to a Friend View all "Tyco" jobs Learn more about Tyco