PROJECT MANAGER EXPERT-Commercial real estate and/or construction background

Serco is a distinctly different business. Our business model, the diversity of the work we do, our management approach and culture, all distinguish us from our peers and make us unique. Our unique business model has evolved to meet the specific needs of our vision: to be the leading service company in our chosen markets. Our business model is far from conventional: Serco has more than 600 contracts, each managed like a business in its own right. This encourages a customer-centered, entrepreneurial management style. We are currently seeking an experienced Project Manager for our Chicago, IL location.

 

Provide Project Management services for major construction and minor space alterations projects in both Government-owned and leased buildings throughout the Region.
• Review and analyze against industry (PMI) standard practices, the current PBS, Public Building Service, project management program, policies, and procedures. This may require conducting interviews and focus groups with key PBS (Public Building Service) employees and managers.
• Present findings to RCSM (Realty and Customer Services Management) and other PBS (Public Building Service) management, as determined by Customer Services Program Manager.
• Review and update existing project management-related materials. The materials must be modified and expanded to encompass all targeted project management positions:
o Training plan (recommended formal and informal training)
o Project Delivery Desk Guide (standard project delivery processes)
o Workload Model (recommended number of projects, by size, type and complexity, per project manager position)
o Define and develop a new formal project management program structure and guidelines, incorporating PMI standards into current PBS, Public Building Service, policy and procedures. Areas of concentration should include:
Standard operating procedures for the following GSA- and customer driven project types:
– Capital construction projects
– Customer projects (leased and owned space)
– Minor space alterations projects
• Develop strategy for implementing the new formal project management program in all affected PBS Divisions.
• Perform closely with the Customer Services Program Manager and team members to ensure clear planning and direction of day to day operations.
• Utilize specialized knowledge of PMI standards to assist the Customer Services Program Team in development and implementation of new project management program and processes to improve service to our customers.

 

Required Skills:

 • Ability to assume responsibility for managing projects and maintaining technical excellence in project management.
• Ability to research problems and provide or coordinate solutions.
• Strong organizational skills, implying the capability of working with other employees/contractors as needed to resolve customer issues and to retain accountability for ensuring that a final resolution is achieved in as timely a manner as possible.
• Capable of working effectively in a team environment.
• Good troubleshooting skills.
• Responsible. Will maintain contact with problem situation and assist until satisfactory resolution is achieved.

 

Required Experience/Education:Active Project Management Professional (PMP®) certification from the Project Management Institute

• Expertise in the project management standards and best practices of the commercial real estate and construction industry

• 4-year college degree

• At least 5 years experience as a Project Manager, demonstrated by project descriptions and reference for each project

• At least 5 – 7 years experience in Organizational and Business Process Development

• Knowledge of construction and real estate practices

 

Further information: for further information on Serco Inc. please see our website: www.serco-na.com.

How to apply: if you would like to apply for the position of Project Manager Expert, please apply online at www.serco-na.com Salary is competitive based on experience.