Receptionist/Office Support

Job Purpose:

Serving callers, visitors, and employees by greeting and directing callers and visitors; maintaining telecommunications system; entering customer information into databases.  Excellent opportunity for a detail-oriented person with good communitcation skills.  Benefits provided. 

Duties:

* Greets and directs callers by answering telephone calls from customers; determining nature of business and directing callers to appropriate destination.

* Talking to prospective customers and recording customer information; inputting contact information and other notes into leads database.

* Welcomes customers, visitors and employees to the office by greeting them; answering and referring questions.

* Entering new customers' project information into project database and creating corresponding file folders for each project.

* Completes special assignments by stuffing and labeling envelopes; sorting, collating, and stapling material for internal and external distribution.

* Maintains office telecommunications system by operating and inspecting equipment according to manufacturer's instructions for phone and console operation.

* Maintains continuity within diverse office environment by documenting and communicating actions, irregularities, and continuing needs.

* Maintains safe and clean reception area by complying with established policies and procedures.

* Accomplishes corporate office and organization mission by completing related results as needed.

Skills/Qualifications:

Telephone Skills, Verbal Communication, Microsoft Office Skills, Attention to Detail, Professionalism, Customer Focus, Multi-tasking, Organization, Quality Focus, Informing Others, Confidentiality