Retail Facilities Service Coordinator/Project Manager

 

QMI is the largest manufacturer of rolling shutters for security and hurricane protection in North America. We sell our products for commercial (retail,) and residential applications throughout North America, Mexico and the Caribbean. Our mission is to provide the highest quality and most innovative security products and services at competitive prices in the timeliest manner. With headquarters in Itasca, IL, QMI employs about 150 people. For more information on QMI, visit: www.qmiusa.com.


 

QMI-Facilities Service Coordinator/Project Manger is responsible for all aspects of customer service including, but not limited to: Order entry order tracking Call center monitoring service dispatch price quotation report generation interpreting technical drawings technical support project management Sales support

 

Candidates should possess the following qualities or skills:Phone Skills Customer centered service philosophy Advanced communication skills Problem Solving capability Computer skills MS Office Software competency Analytical thinking total quality focus Organization skills Technical aptitude High energy/high enthusiasm


Some college and minimum of 2-5 years service or project management experience is required.

Highly Competitive Compensation and benefits Package.

Company paid employee health insurance.
401K
Generous profit sharing
Company paid training program including office and shop 

Physical, Background/credit check and drug screen will be conducted prior to employment

 


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