Collector

Company: ADT Security Services Location: US-FL-Gainesville/Jacksonville Job Category: Customer Support/Client CareJob Posted: 4/21/2008 Job Description: To learn more about ADT Security Services, Inc., the world's largest provider of electronic security, please click on the logo above.Overview/Comments:Achieve your Collections and Customer Service career goals with a worldwide industry leader in electronic security services! Due to continued growth, ADT Security Services, Inc., A division of Tyco Fire and Security, is hiring full-time Collectors to work in our state-of-the-art call center facility located at 4926 Kernan Blvd. South, next to the UNF campus. Schedule following training is 2:00 p.m. to 9:00 p.m. on Sundays, Monday through Wednesday 12:00 p.m. to 9:30 p.m. and Thursdays from 12:00 p.m. to 9:00 p.m. with Fridays and Saturdays off.Responsibilities:Join the team responsible for handling first party, low balance collection accounts. This is a very customer service oriented position. We focus on problem resolution and customer retention through the efficient, accurate, and timely handling of all inbound and outbound calls. We offer a competitive base salary ranging from $9.50 -$15.00/hour, plus 10% night-shift pay differential if you work a night shift. If you meet or exceed pre-determined departmental standards for productivity, quality and attendance measures, you will be eligible to participate in our monthly bonus program in which you can earn up to $550/month over and above your base rate. We offer a comprehensive benefits package including participation in the 401(k) plan and the Employee Stock Purchase Plan on your first day of hire, medical/dental/life insurance/LTD benefits after 30 days, and participation in the tuition reimbursement program and computer purchase program after 6 months. The dress environment is business casual, Monday-Thursday and dress down on Friday and weekends.Requirements:Qualified candidates must have a HS Diploma or GED, 0-2 years of collections experience or a strong interest in learning collections, at least 6 months experience in a customer contact/inbound service environment, knowledge of windows, and a stable work history. APPLY ONLINE WITH ADT's ONLINE APPLICATION EOE/MFDV Contact Information: Company: ADT Security Services View all "ADT" jobs.