Administrative Services and Scheduling Coordinator

This full-time position at Longy School of Music will serve as the initial customer service contact for the School’s incoming calls, as well as for walk-in inquiries made by students, faculty, staff, and guests.  In addition to supporting the administrative needs of the staff and maintaining an organized information and communication system, the Administrative Services and Scheduling Coordinator will work closely to keep the daily room schedules operating smoothly.   This position will run the Gig Office, the musician referral service for Conservatory students, and will work collaboratively with the Concert Office staff for day-to-day scheduling of studio and performance spaces.  The Administrative Services and Scheduling Coordinator will report to the Manager of Concert Services and Special Events.

Responsibilities include:
Open front office for business promptly at 8:00 a.m. and ensure coverage until arrival of security guard at 5:00 p.m.  (The Coordinator’s official hours are 8:00 a.m. to 4:00 p.m. with an hour for lunch.) Answer telephone inquiries for Longy and respond to walk-in student, faculty, staff, and guest inquiries at Longy Understand and document all incoming hiring requests for Conservatory musicians Work with Academic Affairs and Department Chairs to match musicians appropriately to gig requests Comply with all rules and regulations governing employment opportunities for international students Assist in staffing and supervising front desk coverage Collaborate with the Director of Operations to maintain a strategic and efficient school-wide scheduling of studio and performance spaces Update posted scheduling information and disseminate information about Longy events Sort, deliver, and meter all incoming and outgoing mail and express deliveries Monitor and reserve parking for faculty and guests Organize and order supplies for the 1 Follen Street building (Zabriskie House) Coordinate A/V equipment usage with appropriate department Coordinate special requests with appropriate parties Collaborate with the Concert Office in selling tickets for, and responding to, inquiries about Longy concerts and other events 
Qualifications:
Longy is in an exciting period of growth and development, and we are looking for a person with superlative customer service skills to function as a positive ambassador for the School.  The person who would be successful in this position will possess the following attributes: 
Strong written and verbal communication skills High level of professionalism Solid organizational skills Enjoys problem solving Strategic thinker Enjoyment of multi-tasking Likes helping people “Can do” attitude Ability to work with a wide variety of personalities, ages, and temperaments Good listener Sense of humor Attention to details 
To Apply
Interested applicants should send resumes and cover letters to catherine.cotton@longy.edu , or to Catherine Cotton, Manager of Concert Services and Special Events, Longy School of Music, One Follen Street, Cambridge, MA 02138.

About Longy
Founded in 1915, Longy School of Music is a conservatory and school of preparatory and continuing education located near Harvard Square in Cambridge, Massachusetts. The School has an outstanding faculty of 150 teachers providing instruction for approximately 1300 students in a vibrant, intimate and innovative academic setting. Longy is accredited by the New England Association of Schools and Colleges, and the National Association of Schools of Music. For more information, visit Longy on the web at www.longy.edu .

Longy School of Music is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, ancestry, sex, sexual orientation, physical or mental disability, marital or veteran status or age.