Call Center Agent- Bilingual

Pearson VUE implements innovative electronic testing solutions that enhance the performance, reliability and security of professional licensing and certification programs throughout the world. Tests are delivered through a domestic network of more than 200 company-owned and -operated Pearson Professional Centers and more than 3,400 Pearson VUE Authorized Centers worldwide.Pearson Education is an Equal Opportunity Employer EOE/M/F/V/D. Pearson VUE, Pearson's computer-based testing unit, serves the Information Technology industry and the Professional Certification, Licensure, and Regulatory markets. From operational centers in the United States, Australia, Japan, the United Kingdom, India and China, teh business provides a variety of services to the electronic testing market.Currently serving over 151 countries, Pearson VUE operates more than 4,000 Authorized Centers in its rapidly expanding network. Pearson VUE also owns and operates over 230 Pearson Professional Centers throughout the world, serviing professional licensing and certification sponsors. -High School Diploma or equivalent preferred plus a minimum of 6 months customer service experience working in a call center environment or other customer service experience.-Fluent in both English and Spanish.-Must have excellent communication skills.-Ability to learn and articulate detailed information.-Must have great attention to detail and strong organizational skills.-Ability to work within a team to meet team goals and objectives.