Health Educator II

transform healthcare, transform your career

Are you looking for a dynamic career in the ever-expanding field of healthcare?
SHPS is a high-performance organization that sets the pace in developing and delivering healthcare consumerism solutions. As a thought leader in this rapidly-evolving market, we are constantly searching for professionals that are passionate about healthcare, committed to making a difference and dedicated to providing industry-leading services and products to clients.


This position is responsible for assessing, designing, planning and evaluating activities that help improve the health of individuals. The health educator will provide information to individuals in an effort to promote, maintain and improve their health. The health educator is responsible for collecting and analyzing health risk to collaborate with each participant in designing a preventative plan to meet the health and lifestyle needs of the participant. The main objective of the health educator is to prevent the onset of disease and promote healthy lifestyle changes through increasing knowledge and behavior change in each member.


Job Skills/Requirements
Consults with physicians and staff regarding health education and behavior change.
Perform telephonic at-risk health education based on participants completed health risk assessment and health/lifestyle priorities.
Ability to create a personal health vision for each participant.
Perform engagement process to motivate wellness program member to engage in telephonic coaching program.
Perform engagement process for at-risk chronic condition individuals to engage in disease management or case management program and ability to articulate the need for additional health care team members.
Act as the members advocate in order to coordinate services that can help the members health.
Communicate effectively the need for specific programs and interventions for individuals based on health status and readiness to change.
Performs scheduling of appointments for members.
Manage overflow calls for incoming calls, assist member as needed or set-up cases as applicable.
Conducts pre-appointment calls for verification appointments.
Provide assessment of at-risk members and referral to appropriate resources and programs.
Perform telephonic at-risk health education based on participants completed health risk assessment and lifestyle priorities.
Provide assessment of quality of life, health care utilization, health behaviors, factors that influence health behaviors and motivation to improve health status.
Provide awareness of program eligibility and benefits.
Assist participants progress through the stages of change for at-risk behaviors by use of behavior change methodologies.
Improve the health lifestyle behaviors/habits and overall health status of participants.
Provide supplemental health materials to improve the members lifestyle behaviors and habits.
Assist participants progress through the development of goals, actions plans and relapse prevention plan to meet their lifestyle and health needs.
Distinguish and identify between the behaviors that hinder the well-being of the individual.
Motivate individuals to take responsibility for self-management of their health.
Develop and Conduct evaluation of member for each counseling session to determine current status and effectiveness of the strategies and interventions in achieving proposed outcomes and goals.
Monitors performance and Mentors Health Educator I staff.
A Bachelors or Masters degree in health-related discipline: Health Education, Public Health, Nutrition, Registered Dietitian, and Exercise Physiologist.
Three (3) years of experience in health education services.
Three (3) years of experience in group, individual and/or telephonic counseling for lifestyle or clinical conditions. Specific experience in weight management, smoking cessation and stress management.
Demonstrated knowledge of behavior change methodologies, adult learning, individual process theory and application.
Demonstrated ability to apply the Theories of Behavior Modification: Health Belief Model, Transtheoreticial Model, Motivational Interviewing, Social Cognitive Model, Theory of Reasoned Action and Relapse Prevention Model.

Comprehensive knowledge and understanding of current health education practices and behavior change methodologies.
Knowledge of and Ability to apply Prochaskas Transtheoretical Stages of Change Model, Motivational Interviewing, Health Belief Model, Social Cognitive Model, Theory of Reasoned Action and Relapse Prevention Model.
Skills in utilization of basic computer software applications.
Ability to work and interact with departments throughout the organization.
Ability to communicate effectively both oral and written material.

Preferred certification in CHES (Certified Health Educator Specialist) or certification/license directly related to their undergraduate/graduate field of study.

Education Requirements
 – Bachelor's degree required

Additional Information/Benefits
All benefits are effective on the 29th day of employment with the exception of tuition reimbursement, which is effective after 90 days of employment.