Software Quality Assurance (QA) Analyst

Requisition Number: 32538

Title: Software Quality Assurance (QA) Analyst
School/Unit: Faculty of Arts and Sciences (FAS)

Department: FAS IT

Location: Cambridge

Duties And Responsibilities:

The Faculty of Arts and Sciences Information Technology (FAS) is seeking a Software QA Analyst. Reporting to the Software License Coordinator, the QA Analyst will define, execute and troubleshoot software testing standards and procedures for Web-based and desktop applications. Responsibilities include establishing and maintaining test environments, performing hands-on testing efforts (both manually and using automated tools), developing a QA documentation library and reporting test results, establishing and maintaining vendor relationships. Working closely with clients, vendors and internal Computer Services groups, the QA Analyst will design and manage release control plans, resolve testing process issues and implement a solid quality assurance structure. Additional duties include fielding software inquiries from the Service Desk and authoring software documentation.


Required Education, Experience and Skills:


A Bachelor's Degree and a minimum of 5 years of software QA experience is required for this position. The successful candidate will possess a strong knowledge of software QA methodology. Proficiency using test automation, software change management and software version control applications is desired (HP/Mercury ñ LoadRunner, WinRunner, QuickTest Pro). Knowledge and experience in current Web technologies (HTML, XML, etc.), Java/Java Script and testing Web applications is a plus. Experience with Oracle database connectivity. Demonstrated ability to work both independently and as part of a test team is desired. Candidates should possess strong oral and written communication skills, including the ability to communicate technical information to clients. Familiarity with ITIL processes, LanDesk and Remedy is a plus. Experience in an educational environment is helpful.

Harvard University requires pre-employment reference and background screening.

Harvard University is an Affirmative Action/Equal Opportunity Employer.

If you would like to see a full description of this position or would like to apply for this job opportunity, please submit a resume and cover letter on-line (copy and paste the following link into your browser): http://www.jobs.harvard.edu/jobs/summ_req?in_post_id=37463