Telecommunications Coordinator

Our organization takes great pride in its schools, high-level of customer service and ongoing commitment to our families. When you consider a career at Learning Care Group, you will be joining a team who provide support to our field within a culture of service excellence.The Telecommunications Coordinator will be working with both voice and networking applications.  Experience with both is required.  Responsibilities include: Assisting with managing the day-to-day operations of all telecommunications and data equipment implementations and other related applications Installing, maintaining, troubleshooting, and repairing telecommunications equipment, switches, wiring, and related voice and data communications systems Administering Cisco devices such as routers, switches, and firewalls in a LAN/WAN environment Administering HP data switches and NEC/Avaya/3Com voice switches Compiling and maintaining various records and databases Analyzing telecommunications needs and make recommendations Communicating with vendors and end-users Performing related duties as required General Requirements: Associate’s Degree, with coursework in telecommunications, networking, or a related field required Bachelor’s Degree a plus 4 years experience in telecommunications and networking Expertise in Microsoft Office applications Experience with supporting systems remotely Strong analytical and conceptual skills Some travel and after-hours work may be requiredTechnical Requirements: Proven experience working with a wide variety of PBX systems (NEC, Avaya, 3Com) Ability to support KTS telephones and equipment Experience with phone system programming, IVR technology, voice-data integration, local and wide area networking, cellular, PDA, and smartphone technology Proven experience working with DHCP, Authentication, Active Directory, Group Policy, and File Permissions Experience managing local area networks (LAN and WLAN) Ability to implement and support DSL, T1s, and VoIP connections Ability to identify and support ACD systems Can efficiently work with local, long distance, and data providers to order and troubleshoot issues related to incumbent telecommunication services Join one of the nation’s leading child care companies and let us inspire you to be great! To learn more about us, select from the brand logos above.Learning Care Group is an Equal Opportunity Employer WHAT WE OFFER There are many benefit options available to full and part-time employees. We provide a fun, challenging work environment that fosters teamwork, inspires professional excellence and encourages contributions by all team members including: Competitive compensation Comprehensive medical, dental and vision benefit plans available to eligible full-time employees Medical plans available to eligible part-time employees 401k Tuition reimbursement Vacation, holiday and sick time available to eligible full-time employees Generous child care discount And because we have locations throughout the United States, there are countless transfer and advancement opportunities.POSITION INFORMATION Company: Learning Care Group Location: Novi, MI 48375 Status: Full Time, Employee Job Category: IT/Software Development CONTACT INFORMATION Company: Learning Care Group Fax: 248-697-9006 Reference Code: Telecommunications Coordinator www.learningcaregroup.com Mission We are the international leader in child education and family solutions, which impact and inspire lifelong learning.Vision To develop innovative Learning Care solutions which enable us to grow the number of children and families served and to be recognized as the premier child and family education corporation in the world. Through our leadership and passion, we will: • Provide a secure, caring and enriched environment that promotes learning and the development of the whole child. • Develop lifelong relationships, create family solutions, and enhance the quality of life for our families. • Provide a fun, challenging work environment that fosters teamwork, inspires professional excellence, and encourages contribution by all team members. • Leverage technology to develop innovative learning products and solutions. • Provide superior levels of support and service to our schools. • Achieve the best financial performance in the industry, allowing us to fulfill our mission.Values Honesty, Trust, Passion for Excellence, Love of Learning and Innovation.