Test Administrator - Part Time

Pearson is an international media company with market-leading businesses in education, business information and consumer publishing. Pearson's education business represents about two-thirds of the company, and Penguin publishing and the Financial Times make up the balance. With more than 30,000 employees based in 60 countries, we are a family of businesses that draws on common assets, processes and shares a common purpose: to help our customers live and learn.Pearson VUE implements innovative electronic testing solutions that enhance the performance, reliability and security of professional licensing and certification programs throughout the world. Tests are delivered through a domestic network of more than 200 company-owned and -operated Pearson Professional Centers and more than 3,400 Pearson VUE Authorized Centers worldwide.Pearson is an Equal Opportunity Employer M/F/V/D, and a member of E-Verify. Pearson VUE Business is seeking a part-time Test Administrator for the Tukwila, WA location. This position is scheduled to work between 10-15 hours per week. The Test Administrator delivers computer based exams to ensure that all qualified candidates are able to take the appropriate exam and have a positive testing experience. Maintains security of examinations and supplements by ensuring the correct candidate is at the correct computer for the correct test as well as monitoring operation of surveillance equipment, conducting walkthroughs during exams, taking inventory of supplements and locking up scratch paper and score paper. Communicates regularly with Lead Test Administrator, reviews and reads all TCO (Test Center Operation) correspondence regularly to maintain compliance of all procedure/testing updates and promptly communicates candidate and facility issues to Lead Test Administrator. Administers exams as scheduled and in accordance with Promissor procedures and guidelines. Perform computer hardware and software updates as required and communicate with Help Desk when needed. Performs essential functions of Lead Administrator during times of absence. REQUIREMENTS:*High School diploma or equivalent. *Customer Service Experience.*Ability to maintain working knowledge of Promissor testing software and hardware in order to report problems, make updates and follow directions to fix equipment.*Strong interpersonal skills to provide excellent customer service.*Basic Computer Skills, proficient with Microsoft Office.*Strong work ethic and ability to be flexible in work schedule.