Customer Svc Support Supv

Sales/Retail/Business Development Location: US-GA-Atlanta Relevant Work Experience: 2+ to 5 Years Education Level: High School or equivalent Company: Ricoh Americas Corporation Email: Apply by Email Reference Code: 2204 Send this Job to a Friend INTEGRITY ... COMMITMENT ... IMAGINATION ... TEAM WORK ... As a global leader in the imaging technology and office automation industry, these are the qualities Ricoh Americas Corporation seeks in our staff. Recognized worldwide for high quality products and superior customer service, Ricoh is committed to taking the lead in designing the future of this exciting and evolving industry. If you are a highly motivated professional with the talent we seek, now is the time to join Ricoh Americas Corporation ! As the A/R, Billing, & Customer Support Supervisor, you will supervise a team of 6-10 employees who are responsible for all aspects of accounts receivable, billing issue resolution, and customer support. As such, your duties will includes A/R research, unapplied cash, billing inquiries, customer issue resolution, and general office management.Responsibilities of the A/R, Billing, & Customer Support Supervisor also include:*Training, guiding, supervising, and evaluating administrative personnel*Ensuring timely and accurate A/R research, resolution of billing issues/disputes, application of unapplied cash, and credit memo processing*Reviewing of nonpayment rentals, sales, leases, and bad debt write off*Maintaining and monitoring Customer Issue Log, ensuring resolution and escalation of customer issues*Weekly review of pending credit memos, bad debts, customer disputes*Managing the assignment of A/R territories *A Bachelors degree in Accounting, Business, or a related field*5+ years of directly related experience*Prior supervisor experience in managing at least 5 people*Solid analysis, customer service, and PC skills*Strong communication, interpersonal, and time management skillsOnly those candidates meeting the above requirements will be contacted. No relocation or visa sponsorship is planned for this position. Ricoh Americas Corporation offers a competitive compensation package that includes base salary, medical/dental, 401(k), pension plan, and more. As part of our pre-employment process, we require that applicants agree to submit to drug and background screenings. We will contact only those who are a potential match. For more information on Ricoh Americas Corporation, please visit us online at www.ricoh-usa.com At Ricoh Americas Corporation, "equal opportunity" is more than a line at the bottom of an ad. It's a commitment we put up front. EEO M/F/D/V. No Recruiters or Agencies, please. Send this Job to a Friend View all "Ricoh Americas Corporation" opportunities | Privacy |Terms of Use | Copyright 2001-2007 Ricoh Americas Corporation