Firmware Engineer

Intro:
APC-MGE's objective is to be a "workplace of choice." Our culture is achievement-driven, diverse and truly global. With market presence and facilities in every continent of the globe - and the global opportunities that go with it - APC-MGE's culture today is vibrant, diverse and rich. Free and open communication at all levels, empowerment, recognition mechanisms, and cross cultural, cross functional teams working at various levels all go towards making APC-MGE a productive organization. We recognize our success is built on the efforts of our employees, who are committed to realizing our objectives of customer delight, open collaboration, and an interesting and lively workplace.


Job Responsibilities:
SUSTAINING FIRMWARE ENGINEER

Maintain firmware support for complex single phase output UPS systems built by APC (Symmetra LX, Symmetra Hydra, SURT20KVA). These products contain multiple sub-systems, processors . and communication interfaces configured to provide highly reliable operation in a real-time environment. The position requires reading, understanding, documenting and modifying existing firmware. The job requires the candidate to respond to customer inquiries about product operation in a timely manner, switch between many concurrent activities and manage the expectations of customers (external and internal). Candidate will be expected to work effectively in a small team environment with hardware support engineers. Required skills include hands-on testing with UPS equipment to duplicate and understand customer problem statements and determine appropriate work-arounds, and/or changes to system design when required. Needs to be able to make decisions based on the best "business" decision, balancing customer satisfaction with the cost of making changes. Candidate will be using existing APC systems to document problems (7-Step problem solving), as well as Issue Tracking systems (Jira). Candidate will need to navigate databases and source control documents to retrieve appropriate information about product operation and design approaches.

The candidate will also be responsible for interfacing with global manufacturing teams to help solve manufacturing issues as they arise with the product. Development of automated engineering test software using LabView is a secondary responsibility of the position. LabView training will be provided if needed.

This position requires working with multiple microprocessor models and manufacturers, including Microchip PIC16, PIC17, TI TMS320F,C6000 series 8051, Philips XA, and others. Good communication skills are required.

This position requires a highly motivated independent person who has the perseverance to understand existing systems with incomplete documentation, working with multiple disciplines of technology experts as well as customers. BS/MSEE with 0 to 5 years experience with embedded control systems firmware that contain real time and interrupt driven applications. The following skills are required:

· C Programming, (Structured, well documented code), · Assembly programming · Demonstrated ability with development tools including Emulators, IDE, and Version Control Software · Good documentation and communication skills to communicate firmware implementations to non-firmware engineers · Good software development practices are required. · Independent self-motivated worker · Labview skills (desireable)

Additionally the successful candidate should be able to work in a dynamic environment; work within a team or independently; and be results oriented and customer focused.. Good estimation skills and timely delivery of completed code is required. Travel as required. Salary and Title will be commensurate with skills and experience. The successful candidate will be part of a firmware development team that has overall responsibilities for new product development. Company APC and MGE UPS Systems recently combined to form a $3 billion (2.4€ billion) Critical Power & Cooling Services business unit of Schneider Electric. Together, APC and MGE offer the industry’s most comprehensive product and solution range for critical IT and process applications in industrial, enterprise, small and medium business and home environments. APC and MGE solutions include uninterruptible power supplies (UPS), precision cooling units, racks, and design and management software, including APC's InfraStruXure® architecture the industry’s only integrated power, cooling, and management solution. Backed by the industry’s broadest service organization and an industry leading R&D investment, the combined company’s 12,000 employees help customers confront today’s unprecedented power, cooling and management challenges. Schneider Electric, with 112,000 employees and operations in 190 countries, had 2006 annual sales of $18 billion (€13.7 billion). Our business unit is pursuing a strategy to develop scalable enterprise platforms for the data center, including power protection, air conditioning, racks, and systems management. Revolutionary products, monitoring applications, and global services are now deployed in support of the most complex data centers and computing environments. Combined with MGE’s line of high end power systems and services, APC greatly enhanced this enterprise offering and the opportunity to sell across data center applications and customers with confidence. With the merger complete, our employees are tasked with the challenge of aggressively expanding its business, growing top line revenue profitably, and solving real customer problems. As such, we are focused on hiring successful and proven candidates who will be an integral part of the North American team and lead the way forward for growth initiatives for this $3 billion business. Background Founded in 1981 by three MIT engineers, APC rose to prominence with a product called the uninterruptible power supply (UPS). APC leveraged the explosion of desktop computing and created an entirely new market. From those early roots to their current offering of desktop and enterprise systems for power management, cooling, and threat management, APC grew to a global $2.4 billion public company, and now boasts over $3 billion in worldwide revenue after the merger of MGE UPS Systems, and acquisition by Schneider Electric, an $18 Billion leader in power and controls. APC Strengths Spending on network and physical infrastructure is currently increasing at double the rate of total IT spending. As such, the market potential for our business is outstanding. The company has clear strengths in the following areas: - Products –Recognized as having the most innovative and advanced products in the market, and continues to win awards for product excellence. - Financials –Financially strong and has the resources to invest in core operations and fund continued R & D. - Brand – The APC brand has been developed over 20 years and is recognized and respected as the leader in both retail and commercial channels.



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