Global Director of IT Services

GLOBAL DIRECTOR of IT SERVICES

 

A growing Company specializing in cell phone remanufacturing is seeking an experienced IT Manager.  Our Company is full of smart, hard working people who communicate openly and freely.  Our Company demonstrates its commitment to a family oriented atmosphere by adopting policies designed to allow employees to have a personal and family life while working on great projects.  We are very team orientated and believe our employees are our greatest competitive advantage.

 

BENEFITS:

Our Company offers a competitive benefits package to our full-time employees.  These benefits include: Medical, Dental, vision which company pays for 80% of employee insurance.  Additionally, we offer 10 days of vacation time, holidays, and 1 personal holiday per year.

 

SUMMARY OF POSITION:

The Global Director of IT Services shall be responsible for supervising and providing effective leadership for entire IT staff.   Also responsible for supporting the infrastructure and needs for our worldwide facilities.

 

JOB RESPONSIBILITIES:

· accountability for the installation, configuration, maintenance for all IT-related systems

· preparing and presenting recommendations and cost benefit analysis on IT projects

· maintaining and enhancing guidelines for software and hardware procurement and implementation

· establishing maintenance and service level agreement contracts for all critical or high availability equipment and services

· managing business continuity and disaster recovery policies

· maintaining documentation of IT infrastructure

· Will lead the operational, maintenance and administrative staff in meeting annual and quarterly goals.

· Will establish key SLAs and measure and improve service performance metrics

· Will evaluate and recommend infrastructure solutions to best meet the business needs of the company

· Will develop processes that are innovative without being stifling

· Will assure that the highest and most appropriate security measures are in place

· Develop and maintain relationships with client organizations to ensure their infrastructure expectations are being met and priorities are set at the appropriate level

· Develop and manage own budget and complete major projects within approved budget

· Collaborate with applications and web teams to provide high availability, scalable business solutions

· Delivers technical direction and solutions consistent with the overall IT strategy and direction

· Review, upgrade and maintain department work procedures

· Perform miscellaneous duties and responsibilities as deemed necessary

 

REQUIREMENTS:BS Degree desired At least four years technical support experience Willingness to take ownership of problems and follow through to completion. Strong, structured analytical skills. Excellent written and verbal communication skills Excellent time/project management skills Team player Travel may be required Ability to make independent judgments. Strong analytical and organizational skills with attention to detail. Must be self-motivated, results oriented, possess a high degree of initiative, and work well under pressure. Ability to speak Spanish is a plusCandidate posses dependability, orderliness, flexibility, diligence and resourcefulness

To apply, use the Apply Now button below.

 

Our Company is an equal opportunity employer, dedicated to promoting a culturally diverse workforce.