Helpdesk

Division Overview:  Founded in 1933, Telephonics started as a defense contractor, manufacturing headsets for military aircraft from a small factory in New York. It gained a reputation as one of the world's foremost providers of airborne communications equipment for military applications. Shortly after its inception, Telephonics expanded its expertise beyond information and communications technologies to include defense applications covering air, land and sea. After getting its start in military markets, Telephonics expanded its customer base to the commercial sector, now the source of nearly half of company revenues.

 

Brief Summary:Troubleshoots personal computers to isolate and diagnose complex problems and to complete necessary repairs involving the installation of computer components and the reinstallation of software.  Provides technical guidance and training to lower level personnel.

 

Requirements:High School Diploma or GED and technical school training with an A+ technical certification plus two years directly related experience.  Previous experience working in a helpdesk environment is required.  Must have excellent communication skills to be able to assist in-house users with common PC hardware and software problems including support for Windows 2000, Windows XP, and various Microsoft applications.  Also, must have the ability to troubleshoot problems with users who are at local and remote locations.  Familiarity with Help Desk software and common local network components and problems are a plus.

 

Reference Number: 3210

 

Telephonics is a supplier of information and communications systems for government and commercial markets worldwide, and is a subsidiary of Griffon Corporation of Jericho, New York.

 

We are an equal opportunity affirmative action employer, M/F/D/V

 

Please send resumes to:

 

Telephonics Corporation, 815 Broad Hollow Road, Farmingdale, NY 11735  or

 

Email  Telephonics@rpc.webhire.com   or

 

Click the on-line resume submission URL:

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