Manufacturing & Repair Services Manager

Prodea Systems, based in Plano, Texas, is at the forefront of next-generation digital home and multimedia management technologies.  We have developed a comprehensive solution that solves the consumer challenges that currently exist in the digital home. 

 

We realize our employees are the ultimate source of our competitive advantage; therefore, we strive to create an environment that recognizes each individual for his or her creativity, expertise, and unique skill set. We believe in working hard as a team, operating at warp speed, pushing the limits on technology and of course, having fun!

 

If you have the same passion and ambition for success we are interested in learning more about you for our current Manufacturing & Repair Services Manager open position.

 

The manufacturing & repair services manager is an integral part of Prodea Systems’ supply chain operations team, focused on product sustainment and continuous improvement. This resource is expected to exhibit electronics & electro-mechanical manufacturing and repair knowledge, business acumen, and quick analytical thinking in support of a fast moving and growing supply chain organization. This resource will enjoy the responsibilities associated with ramping up and sustaining an aggressive, customer focused startup.

 

Experiences & Responsibilities

 

As part of Prodea Systems’ supply chain operations team, the manufacturing & repair services manager will at minimum have the following responsibilities:

-  Contract manufacturer relationship and performance management, working closely with manufacturers to ensure that Prodea Systems’ and customer’s best interests are continually maintained

-  Repair services provider relationship and performance management, working closely with returns centers to ensure optimal product test, troubleshooting, repair, and refurbishment processes

-  Engineering specification and BOM analysis, working in conjunction with Hardware Engineering to ensure that components used by service providers meet Prodea Systems’ strict requirements

-  Materials & components cost analysis with a focus on continuous cost improvement and supply risk management

-  Repair activity and product quality data analysis and reporting, working in conjunction with Hardware Engineering to continually improve product and manufacturing processes by leveraging manufacturability and serviceability improvement opportunities to reduce costs and improve quality

-  Supplier scorecard & performance management, including issuance and follow-up on corrective actions and execution of change requests

-  Strong knowledge of the product lifecycle management (PLM) discipline, including knowledge of product change management (ECO) and revision control processes

-  Use of PLM systems and confidence pulling reports from enterprise databases

-  Ability to communicate technical issues with offshore resources (Mandarin Chinese desirable)

 

Education

 

-  BSc in electrical, mechanical, industrial, or manufacturing engineering

-  Engineering or business graduate degree, or currently pursuing, preferred