Service Technician

 Business Works of Hawaii, Inc.

 Contact Information

Company:

Business Works of Hawaii

Contact:

Dan Hollembaek or Kim Seleska

808-545-5540 ext. 203 or 224

Email:

kim@businessworkshawaii.com

Job Position:

Honolulu Copier Service Technician

Pay:

25,000.00 - 45,000.00 USD / Per Year; Pay based on experience

Job Purpose:

Installation and servicing of office systems and products.

Duties:

* Services existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.

* Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.

* Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.

* Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

* Documents service and installation actions by completing forms, reports, logs, and records.

* Maintains customer confidence by keeping service information confidential.

* Updates job knowledge by participating in educational opportunities; reading professional publications.

* Accomplishes operations and organization mission by completing related results as needed.

Skills/Qualifications: Konica Minolta, Kyocera Mita & Panasonic Copier Service experience preferred

Electronics Troubleshooting, Analyzing Information, Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Supply Management.