Specialist, Service Operations Sr

Intro:
Schneider Electric is a market-leading supplier of electrical distribution industrial control and automation products, systems and services. Square D is the flagship brand of the North American Division, one of four geographic divisions of Schneider Electric, headquartered in Paris, France. Our Square D Services business is one of our fastest growing segments. The Services Team works on electrical and automation control equipment and provides onsite repair and maintenance, custom equipment design, wiring, installation & testing, and start-up & commissioning of Schneider Electric equipment. We have 24 service districts that provide opportunities all across the United States.


Job Responsibilities:
This position is accountable for directing the coordination of technical support and equipment for on-site jobs. Serves as a liaison between the customer and various functions. Ensures profitability and productivity standards are followed. Provides technical support and guidance to service personnel. Directs the coordination and pre-job planning of technical support and equipment for on-site jobs, including activities such as installation, inspection, repair, preventative maintenance, engineering change upgrades, etc. to effectively meet customer requirements. Provides after-hours coordination of emergency responses. Acts as a liaison between the customer and various functions. Communicates to customer what will be completed at the job site and communicates customer expectations to field service personnel. Ensures profitability, utilization, and productivity standards are followed. Controls overtime, travel, and other expenses. Ensures adequate records and systems are maintained. Oversees the maintenance and utilization of required spare parts and supplies. Serves as technical resource providing support and guidance to service personnel and customers. Submit Your Resume Online NowSchneider Electric Company is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.