Tech Svcs Specialist I - Birmingham, AL

Sales/Retail/Business Development Location: US-AL-Birmingham Relevant Work Experience: 5+ to 7 Years Education Level: Bachelor's Degree Company: Ricoh Americas Corporation Email: Apply by Email Reference Code: 2365 Send this Job to a Friend INTEGRITY ... COMMITMENT ... IMAGINATION ... TEAM WORK ... As a global leader in the imaging technology and office automation industry, these are the qualities Ricoh Americas Corporation seeks in our staff. Recognized worldwide for high quality products and superior customer service, Ricoh is committed to taking the lead in designing the future of this exciting and evolving industry. If you are a highly motivated professional with the talent we seek, now is the time to join Ricoh Americas Corporation ! *On-site post-sale installation, maintenance, and repair of company products and systems of moderate complexity, including hardware, software, and networking products *Supporting more experienced representatives on highly complex products and systems*Ensuring a high level of customer satisfaction by advising customers on preventative maintenance procedures*Using diagnostic tools, service aids, and product schematics to assess and resolve equipment and system failures*Escalating non-routine issues to supervisor or manager*Maintaining current technical knowledge, certifications, and expertise on all product enhancements, technology changes, and new product introductions *3-6 years of directly related experience*High school diploma or the equivalent*Electronics or similar vocational training or equivalent experience*Comptia A+ and Net + Certification*Effective communication, time management, organizational, and analytical skills*Strong teamwork and customer relations skills*Knowledge of PC and associated software applications, and solid command of diagnostic tools*Knowledge of service organization practices and procedures Only those candidates meeting the above requirements will be contacted. No relocation or visa sponsorship is planned for this position. Ricoh Americas Corporation offers a competitive compensation package that includes base salary, medical/dental, 401(k), pension plan, and more. As part of our pre-employment process, we require that applicants agree to submit to drug and background screenings. We will contact only those who are a potential match. For more information on Ricoh Americas Corporation, please visit us online at www.ricoh-usa.com At Ricoh Americas Corporation, "equal opportunity" is more than a line at the bottom of an ad. It's a commitment we put up front. EEO M/F/D/V. No Recruiters or Agencies, please. Send this Job to a Friend View all "Ricoh Americas Corporation" opportunities | Privacy |Terms of Use | Copyright 2001-2007 Ricoh Americas Corporation