Business Application Support Specialist (Extended Financial Apps)

Primary Role:

Provide business application support to the applicable functional departments and ITS department. Formulate and define systems scope and objectives through research and fact-finding combined with an understanding of business systems and industry requirements.


Key Accountabilities:


Day to Day Support:
- Serve as the technical expert in non-ERP financial applications: i.e. PowerPlant (Financial Asset Management, Capital Budgeting & Funding, Power Builder Reporting) Movaris (Sox Compliance & Financial Close Management), Secretariat (Corporate Entity Management), IBM ReqPro (Requirements Management)
- Analyze business requirements to provide the necessary information for new business processes.
- Recommend changes for improvement with an emphasis on automation and efficiency.
- Perform new business process and data requirements gathering utilizing system expertise


Relationships:
- Coordinate with technical & functional areas in the research and resolution of system and process problems
- Resolve any issues that cross multiple systems or areas which may affect the business process.
- Coordinate with technical & functional areas and appropriate vendors during escalated problem resolution, upgrades, etc.


Policies & Procedures
- Follow ITS policies and procedures such as Change Management, PMO methodology and SOX requirements.


Business Support:
- Support application production issues using strong analytical & problem solving skills, and functional/technical expertise.
- Primary support would be for break/fix problems, unless assigned to enhancements.
- Provide business process redesign analysis to support business changes and technology opportunities.
- Make appropriate technical configurations to the applicable systems up to but not including application programming modifications.



Project Requirements:
- Coordinate with business in the planning, testing, and implementation of system enhancements in the assigned application area.
- Create and maintain project deliverables such as business requirements document utilizing design tools such as IBM's ReqPro and Use Case Modeling.
- Research and document business needs.




Skills:

More than five years experience in supporting financial applications.
More than 2 years experience desired in PowerPlant, Movaris, Secretariat and Executrack; including functional requirements, system configuration, and report creation.
Previous experience with a multi-subsidiary utility company environment and with integration and conversions of new operations from legacy systems to assigned application area is preferred.



Knowledge:

- Knowledge of the functional business process for the assigned support group.
- Extensive application and module knowledge of assigned application area in PowerPlant related to SOX compliance.
- Understanding of Powerbuilder, SQL, Oracle Database Tools, and Citrix.
- Understanding of legacy systems integration, data conversion analysis, business rules definitions, workflow processing, and analytical reporting tools.
- Solid understanding of requirements mapping and analysis, business process reengineering, data structures and software limitations.
- Knowledge of Microsoft Office products and productivity tools (e.g. word processing, spreadsheet, presentation, database, project planning, Lotus Notes)
- Understanding of the Information Technology solutions and processes.

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=494264-3-713