Customer Service Representative- Work at Home

**All candidates will be required to attend a four week paid training session in Milwaukee, Wisconsin upon initial start.  For candidates required to travel to the training site, accommodations will be at the cost of the candidate. Candidates who are not able to travel to Milwaukee, Wisconsin for training will not be considered.

 

Are you an experienced Customer Service Representative- Work at Home?  Have you considered working out of your home? Imagine the time and money you'll save by walking down the hallway instead of hassling with a commute. Our employees who work from home are overwhelmingly happy with their new arrangement - nearly 100% say they want to continue working from home – everyone loves telecommuting.  For 60 years Kelly Services has been providing outstanding employment opportunities to the most talented individuals in the marketplace.  We are excited to bring the work to you at home.

 

You may be asking yourself these questions: 

- Is it possible to work from home with a stable and reputable company? 

- Will I be a paid employee, compensated for all time spent training and working? 

- Can I work 40 hours/week with one company vs. piecing together different projects? 

 

If you’re working with Kelly Services, the answers to these questions are a resounding Yes!

Read more for details about a contact center opportunity you’ll want to consider begin the pre-qualification process and change how you work.

You’ll be responsible for:

- Handling inbound customer service and issue resolution calls for a major electric company

- Creating an exceptional customer service experience for all callers

- Working 40 hours per week Monday – Friday, morning and afternoon shifts scheduled between 7am – 7pm.

- Working overtime and weekends as required

 

To qualify you must have:

- A high school diploma or equivalent

- Minimum of 2 years customer service experience

- Experience using personal computers and software

- Excellent written and oral communication skills

- A personal computer

- A land line

- Reliable high-speed cable internet connection

- Microsoft Windows

- Flexibility regarding work schedules

- The ability to pass drug and background screens

- The desire to work from home

 

A Snapshot of Benefits – here are a few:

- Competitive Weekly Pay - stability of regular, frequent paychecks

- Competitive payrate of $11/hr.

- Direct deposit- a time-saving convenience

- Employee Discounts

- Headset provided by Kelly

- Paid Training

- Vacation/Holiday pay

- Medical

- MyKelly.com- get on-line access to information and applications specifically for you

- The prestige and comfort and backing of the most respected name in the staffing industry

 

Do you need more reasons to work from home as a contact center agent with Kelly?

- Kelly Services does not charge applicants a fee for our services

- Working from home saves the average individual 1.5 hours/day and save the environment by reducing daily commuters

- Take a look at what some of our current work@home employees have to say:

- “Excellent Experience”

- “Empowering”

- 9 out of 10 would definitely recommend it to a friend

 

This position falls under the categories of: Call Center Agent, Customer Service Agent, Telecommute, Telecommuting call center, Virtual Call Center, and Work from Home Call Center Milwaukee.

 

**All candidates will be required to attend a four week paid training session in Milwaukee, Wisconsin upon initial start.  For candidates required to travel to the training site, accommodations will be at the cost of the candidate. Candidates who are not able to travel to Milwaukee, Wisconsin for training will not be considered.