Extended Financial Applications Specialist

 

JOB DESCRIPTION

 POSITIONTitle: Specialist Business Application Support - Extended Financial Applications  Job Code:  

 

GRADE:   

 

FLSA:   

 

EEO:

Salary Plan: 

Level:  L8 AIP 10% 

Reports to: 

Functional Application Manager

 

 

 

Approved:  Date:   Revised:  Date:  

 

 

Primary Role:  Provide business application support to the applicable functional departments and ITS department. Formulate and define systems scope and objectives through research and fact-finding combined with an understanding of business systems and industry requirements.  

 

 

Key Accountabilities:

 

 

Percentage of Time

(Must add to 100%)

 

Day to Day Support:

- Serve as the technical expert in non-ERP financial applications:  i.e. PowerPlant (Financial Asset Management, Capital Budgeting & Funding, Power Builder Reporting) Movaris (Sox Compliance & Financial Close Management), Secretariat (Corporate Entity Management), IBM ReqPro (Requirements Management)

-  Analyze business requirements to provide the necessary information for new business processes.

-  Recommend changes for improvement with an emphasis on automation and efficiency.  

-  Perform new business process and data requirements gathering utilizing system expertise

(20%)

 

Relationships:

-  Coordinate with technical & functional areas in the research and resolution of system and process problems

-  Resolve any issues that cross multiple systems or areas which may affect the business process.

-  Coordinate with technical & functional areas and appropriate vendors during escalated problem resolution, upgrades, etc.  

(20%)

 

Policies & Procedures

-  Follow ITS policies and procedures such as Change Management, PMO methodology and SOX requirements. 

(15%)

 

Business Support:

-  Support application production issues using strong analytical & problem solving skills, and functional/technical expertise.

-  Primary support would be for break/fix problems, unless assigned to enhancements.

-  Provide business process redesign analysis to support business changes and technology opportunities.

-  Make appropriate technical configurations to the applicable systems up to but not including application programming modifications.

 

(30%)

 

Project Requirements:

-  Coordinate with business in the planning, testing, and implementation of system enhancements in the assigned application area.

-  Create and maintain project deliverables such as business requirements document utilizing design tools such as IBM's ReqPro and Use Case Modeling.

-  Research and document business needs.

(15%)

Education:

Bachelor’s degree in functional/business area supported or in related information technology field (e.g. Computer Science, Information Sciences, Information Systems) required or equivalent technical knowledge and experience. 

Skills:

More than five years experience in supporting financial applications.

More than 2 years experience desired in PowerPlant, Movaris, Secretariat and Executrack; including functional requirements, system configuration, and report creation.

Previous experience with a multi-subsidiary utility company environment and with integration and conversions of new operations from legacy systems to assigned application area is preferred. 

Knowledge:

- Knowledge of the functional business process for the assigned  support group.

- Extensive application and module knowledge of assigned application area in PowerPlant related to SOX compliance.

- Understanding of Powerbuilder, SQL, Oracle Database Tools, and Citrix.

- Understanding of legacy systems integration, data conversion analysis, business rules definitions, workflow processing, and analytical reporting tools.

- Solid understanding of requirements mapping and analysis, business process reengineering, data structures and software limitations.

- Knowledge of Microsoft Office products and productivity tools  (e.g. word processing, spreadsheet, presentation, database, project planning, Lotus Notes)

- Understanding of the Information Technology solutions and processes.

- A functional background in financial systems, depreciation, budgeting, income tax, or personal/real ad valorem taxes.

 

Scope: Total Supervised:

 Exempt N/A   Non-exempt N/A Direct Budget N/A  Indirect Budget N/A Direct Revenue N/A  Indirect Revenue N/A 

Experience: (Demonstrated)

Ability to work independently and make timely decisions

Prior experience serving in a lead role supporting web-based solutions.

Prior experience in the PowerPlant application suite

Experienced in project and support coordination.

Certifications &  Licenses:

Relevant certifications, a plus.

Work Environment: 

Voorhees, New Jersey

Travel Requirements:

As Required

Key Interfaces/ Relationships:

CIO

ITS Directors

Regional and Local ITS Staff

Regional and Service Center Business

Other:   

 

Competencies:

 

Team Working – Is committed to working collaboratively to achieve business goals, building cohesiveness and identity within a work group, and valuing individual perspectives and contributions.

 

Champions Change – Seizes new ways of thinking and working. Articulates and leads change, energizes others with a clear, compelling picture of the future and inspires and empowers other to champion the change themselves.

 

Delivers Results – Delivers bottom line results through bold, decisive actions, working through risks and uncertainty to create opportunity.  Continually raises standards and promotes entrepreneurial behaviour.

 

People Development – Creates opportunities and builds shared commitment in order to develop capabilities and improve business performance through individual and team development.

 

Market/Customer Focus – Identifying, understanding and meeting customer expectations both internally and externally.

 

Drives Performance – Setting clear, challenging, collaborative goals and expectations for people, which are aligned with business objectives.  Tracking and measuring progress, providing feedback and making adjustments as necessary.

 

Analysis & Problem Solving – Analyses and resolves business issues through the application of critical reasoning skills and general business experience.