Manager, Clinton Shop Operations

JOB TITLE: Manager, Clinton Shop Operations 

 

REPORTING RELATIONSHIP:  Directly reports to the Director, DTE Rail Services, Inc.

 

BASED AT:  Clinton, Indiana

 

JOB PURPOSE

 

This management position in DTE Rail Services is responsible for safety, environmental compliance, productivity, profitability, employee retention and customer satisfaction within the Clinton, Indiana facility.  The objective of this position is to assist in all aspects of the management of the Clinton, Indiana operations as a collaborative member of the management team of DTE Rail Services.

 

ESSENTIAL JOB FUNCTIONS

 

§ Oversee all aspects of the Clinton, Indiana Railcar Repair Operation.

§ Responsible for customer contacts for estimates, revisions, and problems.

§ Oversees the bids and quotes process for railcar repairs.

§ Manages all aspects of personnel including hiring, recognition, performance management and termination.

§ Responsible for the enforcement of rules, policies, and expectations through coaching, counseling and/or discipline.

§ Develop employees to maximize their performance potential through setting standards, goal setting, monitoring and mentoring.

§ Holds fiscal responsibility for the overall operational performance.

§ Develop, implement and maintain consistent plant operating philosophies and best practices to maximize plant availability, efficiency and productivity.

§ Maintains a positive relationship in the community.

§ Responsible for maintaining the Clinton, Indiana facility safety activities to meet or exceed organizational goals

§ Manage all operational assets.

 

KNOWLEDGE, SKILLS, AND ABILITIES

 

A minimum of a high school or technical school degree.  Seven years experience managing plant operations preferred.  Railcar repair experience a plus.  With experience in Quality Assurance, M-1003, estimating, billing, welding, painting, environmental issues, personnel management, and safety to provide for the following:

 

1.  Strong leadership and teamwork abilities

2.  Good proactive customer relations skills

3.  Knowledge of AAR and FRA railcar rules a plus

4.  Excellent multi-tasking, time management, leadership and decision skills.

5.  Good written and verbal communication skills

6.  Communication skills necessary to communicate complex or sensitive information and listen to others and assimilate their input and views.

7.  Basic computer skills in Word, Excel, Email and the Internet.

8.  Team leading skills that demonstrates an ability to manage and develop people

9.  Team-building skills necessary to exercise influence in accomplishing group objectives by achieving consensus and support.

10. Demonstrated organizational skills

11. Analytical skills to forecast or make projections with incomplete or conflicting information

12. Ability to provide critical influence and leadership to a major team or project.

13. Ability to deal with pressure and conflict.

14. Ability to effectively communicate the organization’s goals and objectives.

15. Ability to take a strategic view of expenditure and controls cost effectiveness.

16. Demonstrates ability to build effective internal and external customer/supplier relationships.

17. Ability to travel some to multiple Rail Services locations. 

18. Ability to work outside of normal business hours as needed.

 

PHYSICAL DEMANDS

 

The physical demands characterized here epitomize those that must be met by an employee to properly perform the integral functions of this job.  Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

 

In order to properly perform the integral functions of this job, the employee is occasionally required to stand, climb or balance, stoop, kneel, walk, crouch or crawl.  Frequently, the employee is required to sit.  It is crucial to the outcome of job tasks that the employee is able to: talk or hear; use hands to finger, handle or feel; and frequently reach with hands and arms. 

The employee in this classification will be required to frequently lift objects of up to 20 pounds in weight. Occasionally the employee may have to lift or move objects up to 50 pounds in weight.  

Vision requirements for this position include close vision, depth perception and the ability to adjust focus. 

WORKING CONDITIONS 

The employee normally performs job duties in a climate controlled office environment, with a moderate noise level. Frequently the employee will be subject to shop and outside environmental conditions, noise and workplace hazards outside of the normal office environment.