Systems HVAC Branch Mgr
Johnson Controls is a world-class employer where ingenuity and excellence are welcome. As a diversified, industrial growth company, we have achieved increased sales for 61 consecutive years. And we do everything possible to value, challenge and reward our employees. Our people enjoy working for a successful company that offers leadership development from within, a commitment to diversity and inclusion, competitive salaries and benefits – and more. At Johnson Controls, you’ll be challenged to innovate and encouraged to apply your talent and knowledge. And you will be well-rewarded for delivering results.A U.S. Fortune 70 company, Johnson Controls is a global leader in creating smart environments, and bringing ingenuity to the places where people live, work and travel. We design and produce automotive interiors that help make the driving experience more comfortable, safe and enjoyable. Products and services from Johnson Controls also enhance the comfort, safety and energy-efficiency of buildings. We also are the world’s leading supplier of batteries used in automobiles, including conventional cars and trucks, as well as hybrid-electric vehicles. Johnson Controls has been recognized consistently as one of the world’s best-managed companies. Editors at Forbes magazine recently had this to say about our company: “Johnson Controls’ growth and profitability qualify it squarely for our list of the best-managed companies in the United States.”The global Johnson Controls community includes more than 140,000 employees in 75 countries and six continents. Enabling our people to develop, succeed and excel – and ensuring their health, safety and well-being – are critically important to us. We value teamwork, integrity and diversity. And we welcome anyone who shares our commitment to ingenuity and excellence.EOE/AA EmployerUnder general direction, establishes Johnson Controls presence in the Systems business in the geographic market covered by the Branch. Drives share growth across all segments of the market while meeting profitability targets and sustaining high levels of customer satisfaction. External Relationships: The Branch Manager scans local market conditions, identifies current and prospective market segments, and organizes resources to secure and deliver business in order to meet market share, revenue and profitability goals. Successfully executing this market leadership role involves developing and sustaining relationships by being actively involved in the local community and industry organizations, charity organizations, and face-to-face networking with Mechanical contractors, General contractors, Construction firm leaders, Engineering consultants, Real estate leaders, Building owners, Business and professional leaders, and Local and Regional governmental leaders. Internal Relationships: The Branch Manager role requires collaboration and active teaming with Systems Americas organizations in order to serve the customer and maximize results for the Systems Business. The Branch Manager must communicate the Branch's competitive situation and business needs to these internal positions, as well as understand and adapt practices that make sense for the Branch and move the Systems Business forward. PRINCIPAL DUTIES: Increases JCI share across local market segments to establish company leadership and sustain business growth. Develops and executes short and long-term Branch business plans. Produces accurate forecasts for Branch's financial objectives. Manages Branch assets (people, financial and material) in a manner that meets or exceeds profitability goals. Leads Branch efforts to identify, secure and retain customers by actively networking with community business, governmental and professional leadership; establishing relationships that enhance the local reputation of JCI and the Branch; and ensuring referrals and bid/proposal requests. Drives account management principles and assesses potential customers and opportunities. Ensures the development and maintenance of Account Plans. Builds a Branch climate that energizes team members to provide high quality, cost efficient, customer-directed service and exceed Branch performance targets. Oversees Branch financial management following the policies and standards of JCI and with a stewardship that creates long-term viability for the Branch. Establishes collaborative relationships across the Region and wider Systems Business in order to maximize JCI performance, provide quality customer service, and take advantage of successful practices used by other Branches and Regions. Monitors customer satisfaction and takes action to address satisfaction issues in a prompt and non-defensive manner. Builds and leads the Branch team following JCI human resources policies and standards and providing coaching, development and motivation to bring out the best in each team member. Serves as an active member of the SSA management team including providing Branch performance information in an accurate and timely fashion, working with other management to secure customers and deliver projects (sharing resources and approaches as needed), and supporting management to maximize revenues and profitability (sharing success approaches, problem-solving, coaching and mentoring). Acts and manages the Branch with honesty and integrity, following the highest ethical standards; complies with all local, state and Federal regulations.Bachelor's degree in Engineering, Business or Marketing. Master's degree preferred. Five to eight years of progressive sales and/or operational experience in building systems and services. Three years of experience in a lead or supervisory role with responsibility for the productivity or development of others.
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