Field Support Engineer

Have some fun in Richmond, VA and travel the world!  An excellent opportunity to become very familiar with cutting edge WiMAX standard technology product at customer locations around the world.  Come join this well-funded company as it grows to the next level.  Field Support Engineer required to serve two very key responsibilities: • Customer Location Support as needed o Troubleshoot WiMAX (802.16d and 802.16e) equipment around the world.  o Train Customers as required • Richmond, VA - Based in Richmond, VA to support Quality Assurance testing responsibilities as part of the design/development process Duties and Responsibilities include: • Customer Locations o Ability to travel to customer locations around the world – Cumulative travel up to 50% o Function as the Primary Interface with the customer while Troubleshooting /Diagnosing equipment problems. o Communicate information back to engineering for issue resolution o Develop and coordinate product training classes for customers • Richmond, VA o Author test plans based upon product requirements o Execute Test Plans o Document and Analyze ResultsEducation: • BS in related technical discipline or other relevant education and equivalent experience • AAS acceptable with equivalent experience Experience: • 5 yr. related experience • Related experience can include Wireless ISP, Cellular, as well as other networking experience Language Skills: • English Salary: • Competitive Salary, Commensurate with Experience • Competitive Benefits Package • Relocation OK  Reasoning Ability: • High Reasoning, troubleshooting, and critical thinking skills.  Technical Skills: • Excellent verbal and written communication skills • Knowledge of how to utilize networking test equipment to determine next steps o Smartbits o Spectrum Analyzer o Signal Generator o HP Openview NNM • Knowledge of Network Protocols (SNMP, TCP, UDP, etc) • Scripting Background – PERL, Python, TCL, etc. • RF Systems Experience • WiMAX Experience is a plus – 802.16d, 802.16e Physical Demands: • Frequent Travel • Lift 25 lb. Work Environment: • Office, Lab and Customer LocationsThis client will move quickly for the right person.  Send your resume today to Nola Pearce:  npearce@etstech-ops.com ETS Tech-Ops (a division of Executive Talent Search) specializes in placing Technical and Operations professionals across the country. All conversations and inquiries are completely confidential. All fees are paid by the client (hiring). If you are now or will be seeking an opportunity, send your Resume/CV TODAY!  Visit our web page at: http://www.etstech-ops.com/ MRINetwork is the largest and most successful search organization in the world. Each MRINetwork office is a single point of contact to over 1,100 offices in more than 37 countries, our candidates have access to the right jobs virtually anywhere in the world. LOCATION: Richmond, VA JOB CATEGORY: Engineering TYPE: Full Time, Employee COMPANY: MRINetwork CONTACT NAME: Nola Pearce PHONE: (540) 491-9108 EMAIL: Apply by Email