General Manager - Operations Services, Met-Ed - GOE08.0554

About the Company FirstEnergy (www.firstenergycorp.com) is a diversified energy company headquartered in Akron, Ohio. A Fortune 250 company, its subsidiaries and affiliates are involved in the generation, transmission and distribution of electricity, as well as energy management and other energy-related services. Its seven electric utility operating companies comprise the nation's fifth largest investor-owned electric system, based on 4.5 million customers served within a 36,100-square-mile area of Ohio, Pennsylvania and New Jersey; and its generation subsidiaries control more than 14,000 megawatts of capacity. About the Opportunity This position will report to the Regional Director, Operations Services - Met-Ed: This leadership position has been created as a result of a focus on continuous improvement and talent development. It drives improvements in operational performance in safety and reliability through a stronger field presence. It enhances employee engagement efforts with improved communications, and creates opportunities to develop FirstEnergy leaders. The general manager oversees the lines, substation, and/or support groups. This position could be filled at any of the Met-Ed (Metropolitan Edison) operating company locations throughout eastern Pennsylvania, based on need. To view the locations included in this operating company's service territory, please visit our website and the territory map at the link below: http://www.firstenergycorp.com/corporate/Corporate_Profile/index.html Principle Accountabilities: Understands business initiatives and contributes to the overall performance of the Region, Energy Delivery and FirstEnergy. Directs and develops Regional Operations Managers responsible for work associated with T&D overhead and URD line construction, operations and maintenance. Compiles and assesses data to track progress of such work. Works with directors, managers, supervisors and engages employees to establish and achieve scheduled milestones and appropriate benchmarking measures for safety, reliability, customer service, financial performance and compliance. Provides oversight to manage portions of the emergency outage restoration process and provides assistance to other areas when needed. Oversees preparation and subsequent control of cost center budgets assigned to select Regional Operations Managers which allocate personnel, material, equipment, line construction, operation and maintenance. Ensures effective employee/contractor labor mix. Ensures appropriate and innovative strategies to build relationship with local unions. Constantly monitors employee satisfaction and manages performance and development, ensuring appraisals and development plans are aligned with Critical Success Factors, are timely and compensation is in line with objectives of initiatives. Interprets labor agreements, thoroughly understands and applies labor agreements, human resources policies, and other company regulations fairly and equitably for all employees. Supports the FirstEnergy storm process.

Qualifications

An undergraduate degree or equivalent of technical nature preferred and/or equivalent work experience.

Highly driven, self-motivated and enthusiastic leader capable of communicating and motivating and driving workforces toward positive change and process improvement.

Functions well independently.

Able to adapt communication style to audience. Must possess strong written and verbal communication skills.

Must possess written and verbal communication skills.

Demonstrated focus on the customer.

An active thinker and team player who positively challenges others and is mentally flexible and cooperative. Functions well independently.

Has or is able to acquire extensive knowledge of T&D electrical systems, processes and standards. Knowledge of information systems such as Microsoft Office, Lotus Notes, CREWS, SAP, and PowerOn preferred.

Experience in emergency restoration preferred.

Extensive understanding of system and distribution dispatching operations preferred.

Ability to make accurate decisions and demonstrate sound judgment. Demonstrated focus on the customer.

Willing to relocate for this position, and to relocate to other FirstEnergy operating companies to continuously improve and achieve competence to be considered for other management positions.

Benefits At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a Company-sponsored pension plan, 401(k)savings plan with matching and performance bonuses, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our Web site at www.firstenergycorp.com to apply and to learn more about all of our employee rewards programs.

*FirstEnergy proudly supports Affirmative Action. FirstEnergy is an Equal Opportunity Employer. FirstEnergy is committed to workforce diversity. M/F/D/V encouraged to apply. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H1 visas at this time.