Inside Sales Associate

Digi International is looking for an Inside Sales Associate to join our sales team. A qualified individual must have excellent communication skills to interact with customers to ensure a solid understanding of business requirements and technical needs.  This individual may have prior sales or call center experience and will have an aptitude for technology.

To apply, please visit our website at www.digi.com and go to the careers section. Please no resumes!

Position Summary:
This position is an integral part of the Territory Account strategy participating in the identification and qualification of sales opportunities and the assignment of accounts to appropriate sales personnel. The position is accountable for a variety of sales support functions, including lead handling and technical pre and post sales activities to increase sales revenue. Some prospecting will be required.

Essential Functions and Accountabilities: Represent strong levels of integrity and accountability in both Digi and Digi products. Answer incoming calls from customers including: Resellers, Solution Providers, OEM, End Users, Distributor Sales Reps, and Industry partners. Pre/Post – sales technical assistance and product selection. Responding to all customer email and website generated product or technical requests and inquiries. Follow-up on all POS customers. All mailings for Sales staff team including, literature fulfillment, letters, customer correspondence and lead entry fulfillment. Daily input of leads to sales database for further qualification by Inside Sales Representatives and Field Sales team. Prospecting and qualifying leads for opportunities. Routing of opportunities to Account Managers, as well as Distribution channels for order fulfillment. Assist Field Sales team in price check, product availability, customer questions and requests, product recommendation, and configuration. Assistance in other projects as assigned by Manager of Inside Sales.

Educational and Skills Requirements:

BA/BS or Technical degree plus 0 – 2 years sales experience or a combination of education and experience. Technical aptitude a must. Strong communication skills (including interpersonal and written) and a positive pro-active approach.  Sales experience, call center or industry experience a plus. General PC knowledge including word processing, spreadsheet and presentation applications.