LCA Customer Support (Stratford, CT)

Summary  As a Customer Support professional, you will be responsible to support LCA onsite in Stratford, CT. You will be expected to coordinate the capture, analysis, and repair of software issues with the customer and colleagues. Teamwork is a must. Responsibilities  Candidates will be required to:  Work with engineers in a demanding, fast paced environment Manage multiple complex issues, and maintain a professional demeanor Follow established processes Work with R&D to provide solutions Work with DS software experts  Qualifications  Education:  A Bachelor's degree or equivalent work experience Minimum one year Customer Support experience Minimum two years LCA experience CATIA knowledge is a plus Hardware/software trouble-shooting skills Interpersonal & communication skills Languages spoken and written: Fluent in English.   Apply on line at: http://www.3ds.com/corporate/people/jobs-worldwide/job-opportunities/ Please apply via dassaultsystemesjobs@gmail.com Reference number:100714     Dassault Systemes is an equal opportunity employer that offers a competitive salary and comprehensive benefits package. We thank you for your application.  However, only the selected candidates will be contacted.    Copyright © 2007 Dassault Systèmes