Level 1 Web Customer Support EngineeGeneral Employment Enterprises, Inc. is a nation-wide, publicly

40,000.00 - 60,000.00 USD /year Status: Full Time, Employee Job Category: IT/Software Development Career Level: Experienced (Non-Manager) Reference Code: 102683 Level 1 Web Customer Support EngineeGeneral Employment Enterprises, Inc. is a nation-wide, publicly General Employment Enterprises, Inc. is a nation-wide, publicly traded placement agency with a successful track record that goes back over 110 years.  Every one of our offices places qualified, prescreened applicants in permanent, contract and contract to hire opportunities.  We have the following permanent opportunity available at one of our client's sites. Attention all Customer Support Technicians!!!  My Client, an exciting Software Development Company in Watertown Ma., has an immediate need for a Level 1 Web Customer Support Engineer. This company is rolling out a new content exchange product, similar to you tube, and will need a sharp person to handle any support issues that may arise. To be considered for this position you must be able to: · Provide proactive and preventive support as required. · Participate in after hours on-call rotation as required. · Assist the Quality Assurance team with product testing and evaluation as directed by management. · Assist the Service team with audio processing as directed by management. · Provide client on site training and application implementation as required. · Other duties as required by management. Skill Set: · At least two years experience in a customer support or technical support role support. · Must have a working knowledge of Windows NT, and Windows 95/98/2000.  Proficiency in multiple computer applications, particularly in web related products such as Netscape, Internet Explorer, Real Audio, Windows Media Player, and PowerPoint.  Streaming Media and hosted application experience a plus. · Ability to communicate effectively on technical issues. · Ability to fit well into a startup culture. · Must possess exceptional telephone and communications skills. · Must be flexible and work well as part of a team. If you have a great external client support background with an outgoing personality, please call one of our General Employment recruiters today.  If you meet the above requirements please call us at 781-938-7950 or forward your resume to wob@genp.com .  To learn more about our company please visit our web site at www.genp.com.   Must be eligible to work in the United States on a PERMANENT basis.  Sorry, we do NOT sponsor H1b’s, transfer H1b visas, sub-contract, nor offer internships.   Relocation assistance IS NOT available for this position. Send this Job to a Friend View all General Employment Career Opportunities