Sr. MTS - Storage Liaison Engineer

We are looking for a technical and business savvy professional to join our team of engineers focused on one of our key storage partner. You will be responsible for developing and managing deliverables that enable an effective engineering relationship between the two companies. This is a challenging position that will be a part of a cross-functional development team that requires excellent communication, organizational, and hands-on troubleshooting and coding skills for success. You will work with engineering groups; testing organizations; certification labs; and quality assurance teams to ensure releases of VMware and partner products are coordinated and of the highest quality. You will be expected to conduct joint project planning; organize validation and certification activities; contribute to the development of project test suites as necessary; engineering projects between the two companies; troubleshoot and triage technology enablement issues, implement and test code changes for timely response to enablement, and lead the day to day activities of the team. This position requires a high degree of coordination between engineering and alliance management teams within VMware and a high degree of focus, independence and delivery. This position is located in the greater Boston area.

Responsibilities

• Represent VMware engineering for day-to-day engineering issues that effect OEM and ESX Server interactions. You will be VMware?s single point of contact for escalation, communication and updating of engineering related issues on identified projects.

Interact with both partner qualification test teams and own the engineering-to-engineering relationship
Triage technical issues that partner have during certification and interoperability testing
Test, debug, and implement code changes for timely resolution to partner issues
Represent the partner's technical issues throughout the engagement lifecycle
Engage all VMware organization as needed in order to champion partner issues (Development, Sustaining, QA, Product Management, Product Management, Support)
Drive engineering, enablement, and support issues to resolution and closure
Align technical commitments on a release by release basis
• Work with the OEM?s organizations to align hardware and software releases with VMware products. This includes identification of product inter-, intra, and co-dependencies, and integration points.
• Assist in the qualification of VMware products on specified OEM systems to enable support at the earliest opportunity for either new systems or software.
• Explore and propose opportunities to perform mutually beneficial engineering projects such as early driver development for specific devices, distribution mechanism of updated drivers, early bring up of prereleases software, additional feature requests, etc.
• Facilitate issue resolution, tracking and reporting and conclusion between OEM and VMware engineering organizations.
• Develop and execute test plans, provide test status to cross functional groups, detailed test reports, assist development engineers in fault isolation/resolution and collaboration with test engineers from various teams in attaining complete test coverage.
• Coordinate efforts with OEM partner qualification test programs as well as VMware server qualification with the goal of coordinating product release schedules between the two companies.

Technical Requirements:

Expertise in storage technologies, standards, and protocols
Excellent knowledge of OS kernel internals, including memory management, resource management, and interrupt architecture
Experience troubleshooting technical issues.
Strong Linux foundation
Experience making code changes
Experience troubleshooting technical issues
Understanding of system level software issues
Device driver development and debug experience
Understanding of code dependency and compatibility issues
Prior development experience with dynamic/binary translation or compilers is a plus.
Strong analytical, diagnostic and problem-solving skills with a proven ability to generate new ideas and work independently
Ability to understand complex software architectures and articulate them
• Knowledge and experience with EMC Clariion, Symmetric and Celerra product lines; and with EMC's storage software offerings including: Navisphere and ControlCenter, Mirrorview and Snapview is highly desirable.

• Understanding and working knowledge of operating systems (Windows, Linux, Unix), knowledge of software and hardware architectures (x86 preferred) and relevant technologies.
• 5-6 years experience in software development. Prefer previous software development experience in the storage area.

Non-Technical Requirements

• Capable of organizing and managing multiple projects, setting priorities and working independently under aggressive timelines and date-driven schedules
• Ability to drive problem-solving strategies for complex problems that involve cross-functional disciplines and functions.
• Excellent organizational skills with attention to detail a must have.
• Excellent verbal and written communication.
• 10-15 years Industry Experience.
• Education: BSCS or equivalent, MS preferred.
• Ability to work independently