Technical Supervisor- Soutbridge, MA- 00177

Throughout the world, my client is a leader in special glass for industrial, scientific, and consumer applications. Their mission is to improve how people live and work through expert solutions in specialty materials, components and systems. In order for them to achieve this mission, they count on their most valuable assets: their employees. Their employees are given the chance to design and build the career they have been searching for. Technical Supervisor (Fused Finishing)- Southbridge, MA- 00177 GENERAL SUMMARY Provides first level supervision for assigned department(s) including attaining production schedules and maintaining process control to produce the quality and the quantity of products required.  Encourages the use of Total Customer Care (TCC) concepts and leads by example. PRINCIPAL DUTIES Supervises activities of departmental personnel in collaboration with department group leaders. Maintains an adequate supply of materials and tooling.  Maintains process controls and attains weekly production schedules. Works with Manufacturing Manager, Production Control, Sales, Customer Service and Engineering in establishing new processes and/or improvements. Conducts weekly departmental or cell meetings.  Keeps and distributes the minutes.  Follows up on actions required.  Promotes TCC Ground Rules and Vision 2010 Values in these meetings. Utilizes TCC concepts along with action plans that describe who, what, where and when.  Obtains the resources or support for the program or project. Monitors material quality of finished product.  Correlates material defects and recommends corrective action. Ensures that assigned employees receive all job-related training and training related to TCC Ground Rules and Vision 2010 Values; maintains a training matrix for use in making job assignments. Assists in budgeting processes and is responsible for budget control within assigned departments. Evaluates individual performance against department goals and objectives and provides an annual performance review for each employee. Assures compliance with all company policies and procedures including safety rules and regulations. Assures compliance with specified production methods, processes and procedures. Ensures that the responsibility for product quality and productivity is driven down to the lowest level of the organization utilizing TCC concepts. Ensures that direct labor reporting, record keeping and indirect labor are accurately reported on a daily basis. Utilizes process capability knowledge to reduce cycle times and to estimate cycle times and yields for quotation purposes. Performs other duties of a similar nature as assigned. Responsible for hazardous waste in direct department.    SPECIFICATIONS B.S. in Mechanical Engineering or a related discipline or equivalent experience. Ten years related supervisory or engineering experience in a manufacturing environment. Extensive knowledge of fiber optic finishing technologies. Effective communication skills: listening, writing, speaking and oral presentations. Strong interpersonal skills with the ability  to motivate and develop subordinates and to create effective working relationships with all functions and levels within the company. Strong analytical problem solving abilities. Self-motivated and results oriented. Good judgment and good decision making ability. Ability to work on a team, including being an effective team leader. Effective management skills-plan, direct, organize and control. Ability to manage resources; equipment, personnel and time. Ability to provide leadership for change and continuous improvement. Ability to support department and corporate policies and goals  How to Apply:Please send Microsoft Word version of your resume to MarciSanders@spherion.com Include Job Title, Location, and Salary Requirements in subject line  Built on more than 30 years of expertise, The Mergis Group is a specialty recruiting firm committed to helping professionals make the best career choices. We connect specialized professionals to leading opportunities that will foster success in their career.