IT Desk Coordinator

Feld Entertainment, Inc., the world’s largest producer of live family entertainment is searching for an IT Desk Coordinator to work at our world headquarters in Vienna, VA.

The IT Desk Coordinator position requires a high level of customer service skills and the ability to organize and process work orders according to IT policies and procedures.  It also requires a very detail oriented person with excellent communication and strong interpersonal skills.  One or more years providing customer service support is beneficial as well as experience with Track-IT or other trouble ticketing system(s), and experience using the standard Microsoft Office Suite (Word, Excel, Powerpoint, Outlook, etc).  The IT Desk Coordinator will be responsible for assignment, tracking, and follow up of all IT Desk requests and must work closely with the technicians and engineers to ensure a satisfactory resolution to all IT Desk requests.  This is a customer service position responding to customer needs in a timely and effective manner and coordinating activities with other departments. This position includes administrative support for IT activities such as purchasing, scheduling and budgeting functions. 

 

For a complete description of the position, please go to our website: www.feldentertainment.com, or, to apply directly to the organization whose productions include the legendary Ringling Bros. and Barnum & Bailey® Circus, Disney On Ice®, and Disney Live®, please send your resume along with a cover letter detailing your salary requirements to hrjobs@feldinc.com or fax to 703/448-3606.  EOE.