Part-Time Box Office Manager (Full Time Potential)

SMG, the leader in privately managed public assembly facilities has an excellent and immediate Part-time position for a Box Office Manager at Heritage Park Amphitheater in Simpsonville, SC to oversee ticket sales and all aspects of box office operations.  This position will potentially transition to full-time in 2009.

MAJOR RESPONSIBILITIES:Directs and oversees the internal control of daily operations as outlined is the SMG Box Office Manual. Coordinates all event information between the promoter, facility personnel and the ticket company in a timely manner. Works with event promoter and appropriate personnel to establish ticket pricing and seating configuration. Builds and modifies all computer ticket events and issues computer access codes to facility management. Coordinates the house scale for all ticket events. Monitors daily ticket sales for all upcoming events and communicates information to the Director and promoter representative. Prepares cash bank and daily accurate inventory of all tickets distributed and available for sale. Prepares and presents the final box office statement for settlement of each event. Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public. Supervises, instructs, and trains ticket sellers as to the proper selling procedures. Assists or sells tickets as needed. Maintains accurate record of daily balance of cash received, tickets sold, and change bank/vault. Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance. Additional responsibilities as required by General Manager

QUALIFICATIONS:Bachelor’s degree is preferred or an equivalent combination of education and experience.  Must have experience in Accounting and customer service.  Box Office experience in a similar environment strongly preferred.  Supervisory experience preferred.

TO APPLY:
This position offers a competitive salary and benefit package.  Resumes must include salary requirements for consideration and may be sent to:

SMG/Heritage Park Amphitheater
ATTN: General Manager
Fax:  (864) 963-9443
No Phone Calls

SMG is an Equal Opportunity Employer