Part-time CALL CENTER REP'S wanted - MUST LOVE SPORTS & MUSIC!

CITY/STATE: East Granby, CTPOSITION TYPE: Part Time, Temporary/Contract/Project, EmployeeJOB CATEGORY: Customer Support/Client CareEDUCATION LEVEL: Associate DegreeSALARY: USD 12.00 /hourREFERENCE CODE: StubHub - 04/30 - mrl Part-time CALL CENTER REP'S wanted - MUST LOVE SPORTS & MUSIC! Are you looking to become part of a successful company?  Do you love to create remarkable experiences each and every day?  Do you enjoy making peoples' lives better?  If you can answer “yes” to any of these questions, please read on . . . Do you have great phone skills, enjoy talking about sports and music with customers, love a challenge, like to troubleshoot problems and create solutions, and are looking for a rewarding job with a good employer?  If so, keep reading . . .  PART-TIME CALL CENTER REPS WANTED – MUST LOVE SPORTS & MUSIC! We are partnered with a fast-paced call center in the East Granby area seeking highly skilled and very dedicated call center reps to join their team.  This is a rapidly growing online-company and they are adding call center reps.  They are looking for candidates to answer incoming calls in a call center environment, assist customers with questions and/or concerns, perform follow-up calls as necessary, answer email inquiries, handle time-sensitive requests, and manage existing customer accounts. Every Candidate Must Submit to and Pass the Following: Computer-based Skills and Knowledge Testing Behavioral-based Interview 7-year, multi-state Criminal Background Searches Personal Consumer Credit History Search Employment History Verification Education History VerificationSpecific Information for the Call Center Rep Position: This part-time job is Weekends Only Pay Rate starts at $12 / hour Work schedule may vary - 1st or 2nd ShiftThe ideal candidate will have a professional resume, a long and loyal work history, no breaks or gaps in their employment history, and at least two professional references with current contact information.  Attendance must be absolutely stellar.The right individual will be pleasant, articulate, persistent, intelligent, and understands the importance of providing the highest levels of customer service at all times.  Only serious candidates who are willing to take career-related responsibilities seriously will be considered for this long-term opportunity.  Reliability is paramount. ESSENTIAL FUNCTIONS & DAILY TASKS:Answering a high volume of in-bound calls and email inquiries daily Creating relationships with customers based on a love of sports & music Assisting customers in navigating through internet sites Providing exceptional customer service via phone and email Demonstrating excellent oral and written communication skills Paying close attention to all details and leveraging people skills Supporting customers in locating tickets and placing orders over the phone Entering orders and updating information in computer systems with accuracy Answering customer inquiries regarding ticket sales, shipments and transactions Initiating customer follow-up in a timely manner and meeting all deadlines Troubleshooting and problem-solving in an efficient and timely manner Coordinating the timely delivery of tickets between customersBASELINE SKILLS & JOB QUALIFICATIONS: 1–2 years high volume call center experience required Knowledge and love of all things related to sports & music Excellent phone presence and etiquette; clear, intelligent speaking voice a must Effective oral and written communication skills is important Spelling and grammar will be considered critical skills for applicants Proficient computer skills including: Microsoft Word, Excel and Outlook, Internet Enthusiastic, upbeat personality is extremely important in this setting Must have superior time management and organizational skills High level of professionalism and reliable work ethic necessary Ability to manage multiple tasks simultaneously and perform well under pressure Sense of urgency in all activities and ability to meet tight deadlines on a daily basis Commitment to accuracy and attention to detail is necessary at all times Strong problem solving skills and troubleshooting ability required daily Consistent attendance and punctuality are essential to maintaining employment Access to reliable transportation is required If you have the skills described above, and want to prove it, we want to talk to you!To start the registration process, please EMAIL your resume to Ultimate Staffing. About Ultimate Staffing Want to work with people who care about your personal and professional growth? We are dedicated to making life better for the people we serve. For our staffing associates, this means providing you with a unique combination of benefits, career resources and training. From the moment you step into an Ultimate branch office to your first assignment and beyond, your Ultimate Team is there for you, every step of the way. Consisting of friendly staffing professionals who take the time to get to know you, we are expert at matching the right temporary or full-time job with your unique personality, skills, and expectations. Apply now to be considered for this position and to make an appointment today or visit our Website www.ultimatestaffing.com for other available positions.   COMPANY NAME: Ultimate Staffing Services