Shift Supervisor - Custodial Services

Warner Bros. Studio Facilities Inc. seeks a Shift Supervisor for the Custodial Services department. Position will supervise the day-to-day activities of custodial staff. Ensure proper equipment and supplies are maintained in inventory. Ensure customer satisfaction. Will schedule work shifts and assign tasks to custodians as necessary. Please note: daily working schedule would be 5:30pm – 2:00am. Assigns and schedules shifts for custodial crews. Pre-approves vacation time and overtime. Manages payroll input (to be approved by Dept. Manager). Counsels, coaches, and supervises staff. Performs customer service to a variety of clients, from internal to production companies. Resolves clients’ concerns, conducts follow-up calls and makes on-site visits. Orders, monitors, and evaluates supplies. Coordinates supplies needed through purchasing and outside vendors. Conducts cost versus effectiveness tests for new products ordered. Conducts on-site job inspections for satisfactory job performance and quality control. Ensures all equipment in proper working condition including carts, steam cleaners, etc. Tracks equipment repair budget, orders replacement items through purchasing, and works with vendors regarding repairs to existing equipment. Window cleaning program (for all on -lot / ranch and managed buildings). Monitors and assigns daily WR’s (work requests) and accommodates drive on’s for new casuals and vendors. Managers the Uniform program for staff. Arranges for casuals and temporary requests as well as all appropriate paperwork to HR.

Requirements
Minimum 1 year supervisory experience directing a large staff of service employees. Broad knowledge of janitorial supplies/equipment and of building cleaning processes and techniques is highly desirable. Strong management skills and the ability to communicate effectively to all levels of personnel required. Bilingual English/Spanish language skills preferred. High school diploma required, college degree preferred. Knowledge of Microsoft applications (Outlook, Word, Excel) and 10-Key. Must be able to work extended work hours.